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#50156 - 10/06/18 09:06 AM Session Cookies
ryck Offline


Registered: 08/04/09
Loc: Okanagan Valley
I recently set up an account and everything was working fine until this morning. I was in the account, but distracted for a while with a phone conversation, during which the site timed me out. When I tried to log back in I was denied with this message:

Session Cookies Required

Your browser does not support session cookies. Please enable support for session cookies and try again.


I've looked through Safari Preferences and cannot find anything that would allow me to enable session cookies.


Edited by ryck (10/06/18 09:06 AM)
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ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS High Sierra 10.13.6
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#50157 - 10/06/18 09:13 AM Re: Session Cookies [Re: ryck]
artie505 Online


Registered: 08/04/09
Safari most certainly does support session cookies...by default...no pref involved.

I wonder if your site is referring to one or both of the "Prevent cross-site tracking" and "Ask websites not to track me" prefs?

If so, I'd scratch it off of my list.
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#50158 - 10/06/18 09:45 AM Re: Session Cookies [Re: artie505]
ryck Offline


Registered: 08/04/09
Loc: Okanagan Valley
Originally Posted By: artie505
I wonder if your site is referring to one or both of the "Prevent cross-site tracking" and "Ask websites not to track me" prefs?

"Prevent cross-site tracking" was checked, so I unchecked it. "Ask websites not to track me" was not checked, so I left it as is. After a restart, nothing changed.

Then I also unchecked "Enable content blockers" under "Settings for this website" but, again after a restart, nothing changed. I'll send them a note.

I've restored all setting to the defaults. This is a hospital health portal so they will be very particular about security. I wonder if their system has made a decision based on the fact that there was a timed out event? I'll send them a note.


Edited by ryck (10/06/18 09:48 AM)
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ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS High Sierra 10.13.6
Canon MX712 Printer
Epson Perfection V500 Photo Scanner
Time Machine on 320GB OWC Mercury OTG Pro
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#50159 - 10/06/18 09:52 AM Re: Session Cookies [Re: ryck]
artie505 Online


Registered: 08/04/09
Originally Posted By: ryck
Then I also unchecked "Enable content blockers" under "Settings for this website"....

I don't know if it's pertinent in this instance, but unchecking "Enable..." does NOT disable Ghostery; it's got to be toggled from its own pane.
_________________________
The new Great Equalizer is the SEND button.

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#50161 - 10/06/18 11:09 AM Re: Session Cookies [Re: ryck]
jchuzi Online


Registered: 08/04/09
Loc: New York State
Assuming that that site did, indeed, place a cookie, try deleting it and logging in again. You could also empty the Safari cache (option -command-E), but you may have to quite Safari afterwards and relaunch it.


Edited by jchuzi (10/06/18 11:29 AM)
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#50162 - 10/06/18 11:52 AM Re: Session Cookies [Re: jchuzi]
ryck Offline


Registered: 08/04/09
Loc: Okanagan Valley
Originally Posted By: jchuzi
Assuming that that site did, indeed, place a cookie, try deleting it and logging in again.

Which makes me wonder... "Could my Cookie software be the culprit?". The site would place a cookie but Cookie would delete it after each session (I had not yet set the site up as a "Favourite"). Maybe that indicated non-support to the health site.
_________________________
ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS High Sierra 10.13.6
Canon MX712 Printer
Epson Perfection V500 Photo Scanner
Time Machine on 320GB OWC Mercury OTG Pro
Super Duper on 500GB OWC Mercury OTG Pro

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#50163 - 10/06/18 12:26 PM Re: Session Cookies [Re: ryck]
ryck Offline


Registered: 08/04/09
Loc: Okanagan Valley
Issue resolved....

It seems to have been connected to the address saved as a bookmark. I redid the bookmark, eliminating a bunch of stuff after .ca, and the site no longer sends out the session cookie message.

Thanks, artie and Jon, for your ideas.


Edited by ryck (10/06/18 12:28 PM)
_________________________
ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS High Sierra 10.13.6
Canon MX712 Printer
Epson Perfection V500 Photo Scanner
Time Machine on 320GB OWC Mercury OTG Pro
Super Duper on 500GB OWC Mercury OTG Pro

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#50164 - 10/06/18 03:58 PM Re: Session Cookies [Re: ryck]
artie505 Online


Registered: 08/04/09
Originally Posted By: ryck
Which makes me wonder... "Could my Cookie software be the culprit?". The site would place a cookie but Cookie would delete it after each session (I had not yet set the site up as a "Favourite").

Just to clarify, Cookie is unable to touch session cookies; they're deleted automatically by Safari when it's quit.
_________________________
The new Great Equalizer is the SEND button.

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#50165 - 10/06/18 04:05 PM Re: Session Cookies [Re: artie505]
ryck Offline


Registered: 08/04/09
Loc: Okanagan Valley
Originally Posted By: artie505
Just to clarify, Cookie is unable to touch session cookies; they're deleted automatically by Safari when it's quit.

Aah, hence the term "session" cookies....the penny drops. blush
_________________________
ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS High Sierra 10.13.6
Canon MX712 Printer
Epson Perfection V500 Photo Scanner
Time Machine on 320GB OWC Mercury OTG Pro
Super Duper on 500GB OWC Mercury OTG Pro

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