An open community 
of Macintosh users,
for Macintosh users.

FineTunedMac Dashboard widget now available! Download Here

Previous Thread
Next Thread
Print Thread
Can't send messages to an iPhone
#48375 03/25/18 11:01 PM
Joined: Jan 2010
OP Offline

Joined: Jan 2010
A problem that's been going on for a while, my friend has no problem sending me text messages from his iPhone, but when I try to message him back, I never get the "delivered" confirmation, and I find out later that he never got the message.

I've been trying to message him for a couple of days with no success, and finally I tried phoning him. It rang once, and was just starting to ring a second time when the line went dead.

I have no problem texting other people with or without iPhones. It's just this one person that there's a problem with. Any ideas what might be wrong?


MacBook Pro 15" (2015)
Sierra 10.12.6
Re: Can't send messages to an iPhone
Bob_00001 #48376 03/25/18 11:06 PM
Joined: Aug 2009
Likes: 15
Online

Joined: Aug 2009
Likes: 15
Has your friend checked with some other people to see if this problem is on your end...or his?


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: Can't send messages to an iPhone
artie505 #48377 03/25/18 11:57 PM
Joined: Jan 2010
OP Offline

Joined: Jan 2010
Originally Posted By: artie505
Has your friend checked with some other people to see if this problem is on your end...or his?
I don't think he's checked with anyone else. Unfortunately, he's so technically incompetent that it's impossible to discuss these things with him. So, I'm trying to get some ideas before I discuss it with him. If I don't have a quick and easy solution for him, he won't be interested in fixing the problem.

I'm assuming (maybe incorrectly) that since I haven't had any problems texting anyone else, I don't think the problem is on my end.

It almost seems as if he powers his phone off whenever he's not using it. But even so, when he powers it on again, any pending unreceived message should then come in to his phone shouldn't they?

I was wondering if iOS has some kind of "ignore" option to block messages and calls from particular people, that he may have inadvertently activated. I've never seen anything like that, but then I'm not an iOS power user by any means.


MacBook Pro 15" (2015)
Sierra 10.12.6
Re: Can't send messages to an iPhone
Bob_00001 #48378 03/26/18 12:52 AM
Joined: Aug 2017
Offline

Joined: Aug 2017
Originally Posted By: Bob_00001
when I try to message him back, I never get the "delivered" confirmation, and I find out later that he never got the message.

If the message is undeliverable, you should get a red exclamation mark. If a message can’t be delivered as iMessage, it will be delivered as regular text message (unless you disabled that), and you should see the green bubble instead of the blue bubble.

What if you have his phone number listed differently from what he has listed with his Apple ID, or vise versa? That could create a weird mix up.

Re: Can't send messages to an iPhone
Urquhart #48379 03/26/18 01:21 AM
Joined: Aug 2017
Offline

Joined: Aug 2017
Assuming your friend is in your Contacts list with full details;
Start a new message, instead of replying. Start filling in the ‘To:’-field. A list with matching options should show, color coded: blue is contacts with Apple ID, green is SMS/MMS text-message only, gray color is unknown/not used before for messaging (e.g. land lines). Contacts with multiple means of contact, will have multiple listings. Pick a blue listing. Apple should deliver that to the matching Apple ID as iMessage, and that is all you can do on your end.

Re: Can't send messages to an iPhone
Bob_00001 #48381 03/26/18 01:56 PM
Joined: Aug 2009
Likes: 16
Moderator
Online
Moderator

Joined: Aug 2009
Likes: 16
If you can walk your friend through getting there in Settings > Messages > Blocked there is a list of the phone numbers, addresses, etc that have been blocked on that phone. The list is editable.


If we knew what it was we were doing, it wouldn't be called research, would it?

— Albert Einstein
Re: Can't send messages to an iPhone
Bob_00001 #48511 04/06/18 12:47 AM
Joined: Jan 2010
OP Offline

Joined: Jan 2010
Well, apparently I haven't been blocked. After about a week, all of the messages that I sent are now showing that they've been delivered. My suspicion is that he simply had his phone turned off.


MacBook Pro 15" (2015)
Sierra 10.12.6

Moderated by  cyn, dianne 

Link Copied to Clipboard
Powered by UBB.threads™ PHP Forum Software 7.7.4
(Release build 20200307)
Responsive Width:

PHP: 7.4.33 Page Time: 0.021s Queries: 28 (0.016s) Memory: 0.6008 MB (Peak: 0.6726 MB) Data Comp: Zlib Server Time: 2024-04-19 08:10:31 UTC
Valid HTML 5 and Valid CSS