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#47902 - 02/09/18 03:28 PM Page Error
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
I've been going nuts trying to find out why I can't use a survey site. They say it's not on their end. I have this problems with two sites. The error message from the one site on Opinion Outpost reads as such: This could happen because you were either suspected of violating our terms and conditions or someone else already participated in this survey using this computer. They claim I am in good standing and there is no one else using my computer.

I called Apple who couldn't help and blamed the companies which I know isn't the case because others are using them just fine.

I emptied my caches, I accept third party cookies if I go to that site, I tried all the browser choices from my develop menu and nothing works. I also disabled my extensions but that wasn't it.

Any other ideas as to why I can't load certain pages on certain websites?

Thanks.

Rita
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#47903 - 02/09/18 03:57 PM Re: Page Error [Re: plantsower]
artie505 Online


Registered: 08/04/09
Hi, Rita,

Long time ... cool

Rather than trying to spoof other browsers via Develop, try d/l'ing Firefox, perhaps others browsers too, and see if you can get into your site via the real thing.

The few attempts I've made at spoofing have all been unsuccessful.

More: I just noticed "Sierra 10.12.5, Safari 10.1.1" in your sig, and I"ll suggest that you update to 10.12.6 and Safari 11.0.3, which may help.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#47904 - 02/09/18 04:14 PM Re: Page Error [Re: plantsower]
alternaut Offline

Moderator

Registered: 08/04/09
I concur with Artie re updating etc. Your problem could be Safari, with its and/or your Mac’s configuration. Have you tried another browser like Chrome, Firefox or Opera (to name just a few)? Any result will tell us something useful, even if it doesn’t unequivocally finger a culprit…
_________________________
alternaut moderator

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#47905 - 02/09/18 05:38 PM Re: Page Error [Re: artie505]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
Hi Artie: Good to hear from you. I already have the Tor browser and it didn't work. Would that not be enough?
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#47906 - 02/09/18 05:40 PM Re: Page Error [Re: alternaut]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
I tried Tor. I did have try one of the "browsers" under develop for another problem and it worked but not here. So, I guess downloading the real deal makes a difference? I don't want to have to but I will if I need to. But like I said, Tor didn't work.
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#47907 - 02/09/18 05:42 PM Re: Page Error [Re: artie505]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
Forgot to mention I am already at 10.12.6. I will change my info on FTM.

Originally Posted By: artie505
Hi, Rita,

Long time ... cool

Rather than trying to spoof other browsers via Develop, try d/l'ing Firefox, perhaps others browsers too, and see if you can get into your site via the real thing.

The few attempts I've made at spoofing have all been unsuccessful.

More: I just noticed "Sierra 10.12.5, Safari 10.1.1" in your sig, and I"ll suggest that you update to 10.12.6 and Safari 11.0.3, which may help.
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

Top
#47908 - 02/09/18 05:56 PM Re: Page Error [Re: plantsower]
artie505 Online


Registered: 08/04/09
In 10.12.6 you should have Safari 11.0.3, not 11.0.2 as per your sig.

Check the App Store to see what you're missing.

I can't say for sure whether or not Tor fits the bill, so I"ll suggest that you d/l Firefox.

More: Just to be sure, have you shut down/started up your MBP?


Edited by artie505 (02/09/18 06:16 PM)
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#47911 - 02/09/18 08:39 PM Re: Page Error [Re: artie505]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
Thanks for the heads up. I will update Safari tomorrow. If that doesn't work and shutting down my MBP doesn't work, I will d/l Firefox. Crossing fingers.


Originally Posted By: artie505
In 10.12.6 you should have Safari 11.0.3, not 11.0.2 as per your sig.

Check the App Store to see what you're missing.

I can't say for sure whether or not Tor fits the bill, so I"ll suggest that you d/l Firefox.

More: Just to be sure, have you shut down/started up your MBP?
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#47912 - 02/09/18 08:52 PM Re: Page Error [Re: plantsower]
tacit Offline


Registered: 08/03/09
Loc: Portland, Oregon, USA
Originally Posted By: plantsower
Hi Artie: Good to hear from you. I already have the Tor browser and it didn't work. Would that not be enough?


That's likely the problem.

When you use Tor, you send your traffic through the TOR network and you connect to the Web site you're browsing from not directly from your computer, but from a TOR exit node.

Let's say Jane uses TOR to connect to a survey. Jane's traffic goes through a TOR exit node. As far as the survey site is concerned, Jane is using that exit node, NOT Jane's home computer.

Then you connect to the same survey site. You go through the same exit node. As far as the survey site is concerned, you are using that exit node, NOT your home computer. But Jane has already used that exit node! So the survey site says "sorry, you've already done this survey."
_________________________
Photo gallery, all about me, and more: www.xeromag.com/franklin.html

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#47913 - 02/09/18 08:56 PM Re: Page Error [Re: tacit]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
Hi: I guess that could be the problem with using TORm but that was my backup plan. I usually use Safari which is having the problems, too. I am hoping to d/l Firefox tomorrow and see if that makes a difference. Thanks, Tacit.


Originally Posted By: tacit
Originally Posted By: plantsower
Hi Artie: Good to hear from you. I already have the Tor browser and it didn't work. Would that not be enough?


That's likely the problem.

When you use Tor, you send your traffic through the TOR network and you connect to the Web site you're browsing from not directly from your computer, but from a TOR exit node.

Let's say Jane uses TOR to connect to a survey. Jane's traffic goes through a TOR exit node. As far as the survey site is concerned, Jane is using that exit node, NOT Jane's home computer.

Then you connect to the same survey site. You go through the same exit node. As far as the survey site is concerned, you are using that exit node, NOT your home computer. But Jane has already used that exit node! So the survey site says "sorry, you've already done this survey."
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

Top
#47918 - 02/10/18 03:19 AM Re: Page Error [Re: tacit]
artie505 Online


Registered: 08/04/09
I knew I needed to hedge on Tor, but I wasn't sure why; thanks for explaining it.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

Top
#47926 - 02/10/18 08:46 AM Re: Page Error [Re: tacit]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
I downloaded Firefox but no go. Still getting error message.




Originally Posted By: tacit
Originally Posted By: plantsower
Hi Artie: Good to hear from you. I already have the Tor browser and it didn't work. Would that not be enough?


That's likely the problem.

When you use Tor, you send your traffic through the TOR network and you connect to the Web site you're browsing from not directly from your computer, but from a TOR exit node.

Let's say Jane uses TOR to connect to a survey. Jane's traffic goes through a TOR exit node. As far as the survey site is concerned, Jane is using that exit node, NOT Jane's home computer.

Then you connect to the same survey site. You go through the same exit node. As far as the survey site is concerned, you are using that exit node, NOT your home computer. But Jane has already used that exit node! So the survey site says "sorry, you've already done this survey."
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

Top
#47929 - 02/10/18 08:56 AM Re: Page Error [Re: plantsower]
artie505 Online


Registered: 08/04/09
Have you gone through your cookies in Safari > Prefs > Privacy > Manage.... and deleted everything that sounds like it's related to your websites, and restarted afterwards?
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

Top
#47930 - 02/10/18 09:01 AM Re: Page Error [Re: plantsower]
joemikeb Online
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
When you used the TOR browser, what security settings did you use? Did you try setting up another routing?
_________________________
joemikeb • moderator

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#47931 - 02/10/18 10:53 AM Re: Page Error [Re: artie505]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
Just tried it. No dice. frown



Originally Posted By: artie505
Have you gone through your cookies in Safari > Prefs > Privacy > Manage.... and deleted everything that sounds like it's related to your websites, and restarted afterwards?
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#47932 - 02/10/18 10:55 AM Re: Page Error [Re: joemikeb]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
I don't know how to do that but I shouldn't have to use TOR. I d/l'd Firefox today and it still doesn't work. I also upgraded Safari. Not working for these sites.

Originally Posted By: joemikeb
When you used the TOR browser, what security settings did you use? Did you try setting up another routing?
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#47933 - 02/10/18 12:48 PM Re: Page Error [Re: plantsower]
joemikeb Online
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
I agree that you should not have to use TOR but on the TOR tool bar click on the second icon inform the left (looks like an onion) and you will find...
  • The actual servers you are going through are shown on the right hand side of the drop down menu with selections on the left.
  • New Identity (⌘⇧U) — this will close all windows and session, restart TOR and establishes a new identity & routing.
  • New TOR Circuit for this site (⌘⇧L) — The screen should blink and a new set of routers appear on the right side of the drop down.
  • Security Settings — allows setting low medium or high security. CAUTION: Not all sites will work correctly on medium and high settings because javascript is disabled but it makes identifying either you or the browser almost impossible.
  • TOR Network Settings — Settings for countries that censor TOR, proxy and firewall settings.
  • Check for browser update — self explanatory
Unless you login with a userid and password or the sites have set cookies in your browsers, with medium or high security settings in TOR the sites should not be able to identify you, your computer, your browser, or your IP address.

If you have already answered this and I overlooked it, please forgive me, but have you tried going to those sites using Safari on your iPhone? Different router, different IP address, different cookies.
_________________________
joemikeb • moderator

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#47934 - 02/10/18 01:31 PM Re: Page Error [Re: joemikeb]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
I went to the Security part of TOR and got a new identity. I was already at standard security, not the safest. It still didn't work.

I tried my iPhone (I had no idea it had a different router, IP address or cookies! I learned something.) I almost thought it was going to work but it said come back later. Maybe because I clicked on a survey from an email I had already tried. Next time I get a new email from them, I will try again. It's a pain to do it on the phone, though. A big screen pops up about cookies that covered a big part of the survey screen and I can't get rid of it. Anyway, wish me luck next time I get an email from them. We'll see how it goes. I really wish I could do it from my laptop, but oh well.


Originally Posted By: joemikeb
I agree that you should not have to use TOR but on the TOR tool bar click on the second icon inform the left (looks like an onion) and you will find...
  • The actual servers you are going through are shown on the right hand side of the drop down menu with selections on the left.
  • New Identity (⌘⇧U) — this will close all windows and session, restart TOR and establishes a new identity & routing.
  • New TOR Circuit for this site (⌘⇧L) — The screen should blink and a new set of routers appear on the right side of the drop down.
  • Security Settings — allows setting low medium or high security. CAUTION: Not all sites will work correctly on medium and high settings because javascript is disabled but it makes identifying either you or the browser almost impossible.
  • TOR Network Settings — Settings for countries that censor TOR, proxy and firewall settings.
  • Check for browser update — self explanatory
Unless you login with a userid and password or the sites have set cookies in your browsers, with medium or high security settings in TOR the sites should not be able to identify you, your computer, your browser, or your IP address.

If you have already answered this and I overlooked it, please forgive me, but have you tried going to those sites using Safari on your iPhone? Different router, different IP address, different cookies.
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#47935 - 02/10/18 03:12 PM Re: Page Error [Re: plantsower]
artie505 Online


Registered: 08/04/09
Originally Posted By: plantsower
A big screen pops up about cookies that covered a big part of the survey screen and I can't get rid of it.

Is that "cookies" screen standard, or might it give you some insight into your problem?
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#47937 - 02/10/18 05:51 PM Re: Page Error [Re: artie505]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
It's a part of the Opinion Outpost website though I never noticed it when I used my laptop.


Originally Posted By: artie505
Originally Posted By: plantsower
A big screen pops up about cookies that covered a big part of the survey screen and I can't get rid of it.

Is that "cookies" screen standard, or might it give you some insight into your problem?
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#47939 - 02/10/18 06:24 PM Re: Page Error [Re: plantsower]
artie505 Online


Registered: 08/04/09
I was wondering if it maybe says something that might give you a clue about what's going on, and now, particularly, since it sounds like you've never seen it before.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

Top
#47941 - 02/10/18 08:10 PM Re: Page Error [Re: artie505]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
Right, I don't remember seeing it at all on my Mac but it sure showed up on my iPhone. But, no, I don't have a clue. That's what I have you guys for. smile


Originally Posted By: artie505
I was wondering if it maybe says something that might give you a clue about what's going on, and now, particularly, since it sounds like you've never seen it before.
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#47942 - 02/10/18 08:16 PM Re: Page Error [Re: plantsower]
artie505 Online


Registered: 08/04/09
Originally Posted By: plantsower
...I don't have a clue. That's what I have you guys for. smile

Well, how about giving us a clue? Can you read that pop-up and tell us what it says?
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

Top
#47943 - 02/10/18 08:38 PM Re: Page Error [Re: artie505]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
It's pretty long, but it just tells about third party cookies and about deleting cookies etc. It was in big letters and in my way. Now it isn't doing that. It just has a little section below that says "cookie Notice". I can click on it and then click "done" and it goes back down to a small block. So, honestly, that's not a problem anymore, at least at this time. Now I am anxious for another email to come in so I can try it from my phone to see if it works. It's better than nothing I guess. I don't like doing things like that on a phone.



Originally Posted By: artie505
Originally Posted By: plantsower
...I don't have a clue. That's what I have you guys for. smile

Well, how about giving us a clue? Can you read that pop-up and tell us what it says?
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#47945 - 02/11/18 12:57 PM Re: Page Error [Re: plantsower]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
OK, I tried it from my phone and got the same error message. I give up!
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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