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#45201 - 06/16/17 01:27 PM "Exchange Account" aggravation
ryck Online


Registered: 08/04/09
Loc: Okanagan Valley
We have recently changed ISPs and are working our way through various wrinkles as they appear. One has us stumped.

Our old ISP was a company called Shaw. Although we are not longer linked to them in any way, my wife gets this message every time she opens Apple Mail on her iPad Mini.

Password Incorrect
Enter the password for the Exchange Account "Shaw"


My wife then touches 'cancel' which cause the dialogue box to disappear....but it will pop up a few more times while she's reading mail.

How do we get rid of this pesky critter?


Edited by ryck (06/16/17 01:28 PM)
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ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS High Sierra 10.13.6
Canon MX712 Printer
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#45202 - 06/16/17 01:43 PM Re: "Exchange Account" aggravation [Re: ryck]
artie505 Online


Registered: 08/04/09
Have you got any idea what "Exchange Account" refers to?
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#45203 - 06/16/17 03:04 PM Re: "Exchange Account" aggravation [Re: ryck]
joemikeb Online
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
Go to System Preferences > Internet Accounts then in the list of internet accounts select Shaw and click on the minus sign ( - ) at the bottom of the account list. Then go to Mail > Preferences > Accounts and if Shaw still appears select Shaw and again click on the minus sign at the bottom of the list of accounts.
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#45211 - 06/16/17 04:34 PM Re: "Exchange Account" aggravation [Re: artie505]
ryck Online


Registered: 08/04/09
Loc: Okanagan Valley
Originally Posted By: artie505
Have you got any idea what "Exchange Account" refers to?

None at all.
_________________________
ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS High Sierra 10.13.6
Canon MX712 Printer
Epson Perfection V500 Photo Scanner
Time Machine on 320GB OWC Mercury OTG Pro
Super Duper on 500GB OWC Mercury OTG Pro

Top
#45212 - 06/16/17 04:35 PM Re: "Exchange Account" aggravation [Re: joemikeb]
ryck Online


Registered: 08/04/09
Loc: Okanagan Valley
Originally Posted By: joemikeb
Go to System Preferences > Internet Accounts.....et cetera

Appears to have done the trick. Thanks.
_________________________
ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS High Sierra 10.13.6
Canon MX712 Printer
Epson Perfection V500 Photo Scanner
Time Machine on 320GB OWC Mercury OTG Pro
Super Duper on 500GB OWC Mercury OTG Pro

Top
#45223 - 06/17/17 08:58 AM Re: "Exchange Account" aggravation [Re: artie505]
joemikeb Online
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
Originally Posted By: artie505
Have you got any idea what "Exchange Account" refers to?

A site that uses the Microsoft Exchange server.
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joemikeb • moderator

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#45224 - 06/17/17 09:13 AM Re: "Exchange Account" aggravation [Re: joemikeb]
artie505 Online


Registered: 08/04/09
Originally Posted By: joemikeb
Originally Posted By: artie505
Have you got any idea what "Exchange Account" refers to?

A site that uses the Microsoft Exchange server.

Thanks.
_________________________
The new Great Equalizer is the SEND button.

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Moderator:  alternaut, dianne, MacManiac