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#41540 - 08/22/16 08:00 PM Mail: MailDrop not working?
kevs Offline


Registered: 12/07/09
I've been reading about Maildrop, but I've done two test, and loaded up a Gig of attachments, and waited for the sign to come up asking me if I want to use Maildrop, but it never comes. What am I doing wrong? thanks.

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#41544 - 08/23/16 09:03 AM Re: Mail: MailDrop not working? [Re: kevs]
Ira L Offline


Registered: 08/13/09
Loc: California
Try actually sending the e-mail (you do need to use Apple Mail for this feature). Once you hit "Send" you should get the Maildrop suggestion.
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On a Mac since 1984.
Currently: 27" iMacs, Macbook Air, macOS 10.14.x,; iPhones, iPods and iPads galore!

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#41545 - 08/23/16 09:29 AM Re: Mail: MailDrop not working? [Re: Ira L]
artie505 Online


Registered: 08/04/09
Do you need to be using iCloud for Mail Drop to work?

A few months ago I ran into an oversized attachment problem...my email kept bouncing from my server, and no Mail Drop option was ever presented to me. I do not use iCloud.

Hmmm... This is interesting.

Originally Posted By: Mail > Help
Send large attachments using Mail Drop
You can use Mail Drop to send files that exceed the maximum size allowed by your email account provider. Mail Drop uploads large attachments to iCloud, where they’re encrypted and stored for up to 30 days.

If you have an iCloud account and you’re signed in to iCloud when you click Send, Mail automatically sends the attachments using Mail Drop. Mail Drop attachments don’t count against your iCloud storage.

If you don’t have an iCloud account, or if you’re not signed in, Mail asks you whether to use Mail Drop (to always use Mail Drop select “Don’t ask again for this account”).

If a recipient uses Mail in OS X Yosemite or later, the attachments are included in your message. For other recipients, your message includes links for downloading the attachments, and their expiration date.

You can turn Mail Drop on or off for an account. Choose Mail > Preferences, click Accounts, select the account, click Advanced, then select or deselect “Send large attachments with Mail Drop.”

I do not see any such setting in Mail 9.3 (3124).
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The new Great Equalizer is the SEND button.

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#41546 - 08/23/16 09:44 AM Re: Mail: MailDrop not working? [Re: artie505]
dkmarsh Offline
Moderator

Registered: 08/04/09

Are you using a POP account? I'm using Mail 8.2, and my four IMAP accounts all have that option, but my Verizon.net account does not.
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#41547 - 08/23/16 09:48 AM Re: Mail: MailDrop not working? [Re: dkmarsh]
artie505 Online


Registered: 08/04/09
Yes, I'm using POP/Verizon.net. (I quoted the entire related text, and there's no mention of either POP or IMAP.)
_________________________
The new Great Equalizer is the SEND button.

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#41549 - 08/23/16 11:57 AM Re: Mail: MailDrop not working? [Re: artie505]
kevs Offline


Registered: 12/07/09
I'm on IMAP, I with icloud, but even when I click send, the suggestion does not come up.

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#41550 - 08/23/16 03:44 PM Re: Mail: MailDrop not working? [Re: artie505]
dkmarsh Offline
Moderator

Registered: 08/04/09

Quote:
I quoted the entire related text, and there's no mention of either POP or IMAP.

I suspect that's Apple surmising that surely everyone uses IMAP. wink
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dkmarsh • member, FineTunedMac Co-op Board of Directors

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#41552 - 08/23/16 04:06 PM Re: Mail: MailDrop not working? [Re: kevs]
artie505 Online


Registered: 08/04/09
Have you checked to see if your pref is set correctly

Quote:
You can turn Mail Drop on or off for an account. Choose Mail > Preferences, click Accounts, select the account, click Advanced, then select or deselect “Send large attachments with Mail Drop.”

as per my post #41545?
_________________________
The new Great Equalizer is the SEND button.

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#41553 - 08/23/16 04:18 PM Re: Mail: MailDrop not working? [Re: dkmarsh]
artie505 Online


Registered: 08/04/09
Originally Posted By: dkmarsh
Quote:
I quoted the entire related text, and there's no mention of either POP or IMAP.

I suspect that's Apple surmising that surely everyone uses IMAP. wink

If you're correct, it's pretty damned obnoxious of them! mad

Granted that it's the direction in which they're going, but the presumption is and always will be out of line.

But can you think of any reason why Mail Drop works only in IMAP accounts (if this isn't a bug)?
_________________________
The new Great Equalizer is the SEND button.

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#41554 - 08/23/16 04:34 PM Re: Mail: MailDrop not working? [Re: artie505]
kevs Offline


Registered: 12/07/09
Thanks, I found the preference and checked box to use mail drop, but it still does not work. The mail, just goes out and sits in the outbox for a long time until I delete it.

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#41564 - 08/24/16 10:45 AM Re: Mail: MailDrop not working? [Re: kevs]
joemikeb Online
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
Admittedly I am using MacOS 12 which may yield different results but…

GIVEN:
  • a 200 MB attacment (specifically a .dmg) file)
  • Account A: a .mac/.me/.iCloud
  • Account B: GMail
  • Account C: Third party IMAP account with low limits
  • MailDrop not available for POP accounts therefore untested
  • 60 Mbps internet connection
  • Late 2012 Mac mini running MacOS 12 w/16 GB RAM & 1 TB SSD.

RESULTS:
  • There was no prompt to use MailDrop on the sending end
  • From A to B completely normal
  • From A to C attachment initially appeared as a download link and later converted to a downloaded file without further action on my part.
  • From C to A Attachment arrived as a download link and eventually converted to the downloaded file as in the preceding item 3.
  • The source file that had been attached to the email was locked on the sending system until the transmission to MailDrop was complete.
  • The only indication MailDrop was in play was the slow download when account C was either the sender or reciever.
  • In another test using a 900 MB attachment it took nearly 20 minutes to complete sending the message.
  • I did not test sending large attachments from iOS devices but they were received as download links which is standard for the platform.


Edited by joemikeb (08/24/16 10:47 AM)
Edit Reason: add system specs
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joemikeb • moderator

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#41566 - 08/24/16 01:28 PM Re: Mail: MailDrop not working? [Re: joemikeb]
kevs Offline


Registered: 12/07/09
Thanks Joe, what is your verdict?

I did get a message next day saying "unable to send attachment using mail drop, try again later"

Listen, I read about it in "Yosemite the missing manual" by the prestigious write David Pogue. He raved about Mail Drop, but it seems to be a phantom that does not work.

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#41569 - 08/24/16 06:24 PM Re: Mail: MailDrop not working? [Re: kevs]
joemikeb Online
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
I have to disagree with your thesis that MailDrop is a phantom that does not work. I had not consciously tried to force MailDrop before you bought this up, but after my experiments I am convinced that it does work but as logic would dictate, when emailing large files the actual point to point delivery time may be longer than a standard email with small attachments. That said, I have now activated MailDrop for all of my IMAP accounts and I will most definitely be intentionally relying on it for large file movements in the future. I have not read David Pogue's Yosemite: The Missing Manual but from your description I would whole heartedly concur with his enthusiasm for the tool.

Now that I know I can receive large email attachments on my iOS as well as MacOS devices and thanks to MailDrop I can send those large email attachments using MacOS, I have to find out if I can send large attachments using iOS devices. I can envision a number of uses for it.:
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joemikeb • moderator

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#41570 - 08/24/16 06:34 PM Re: Mail: MailDrop not working? [Re: joemikeb]
kevs Offline


Registered: 12/07/09
Thanks Joe. You are in Apple mail and you drag a 900mb file as an attachment, and then just click send, and what happens?

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#41572 - 08/24/16 06:40 PM Re: Mail: MailDrop not working? [Re: kevs]
joemikeb Online
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
There is a long lag while the attachment is being sent as indicated by the progress bar at the bottom of Mail's "Mailbox" column and during that time the original file that was attached to the message is locked. Eventually you hear the sent mail swoosh (assuming you have it tuned on) the message is transferred to the [I]Sent{/I] mailbox and the original file is unlocked.
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joemikeb • moderator

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#41573 - 08/24/16 07:49 PM Re: Mail: MailDrop not working? [Re: joemikeb]
kevs Offline


Registered: 12/07/09
Joe, ok cool, I saw the sending churning at the bottom and assumed as there was no sign saying anything about maildrop or it did not work. But in fact you are correct. It does it's thing and then later the email comes into my inbox, with a horridly long link --- 15 rows and 100 characters, saying you have a month to download.

Question:
1) Does this work with anyone on the receiving end, non mac users?
2) This is basically like sharing with dropbox, but with convenience of using Mail?
3) Anyway to get a more elegant presentation link?
4) I don't see the shoosh preference for sent folder, just receiving.


Edited by kevs (08/24/16 07:49 PM)

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#41585 - 08/25/16 06:13 AM Re: Mail: MailDrop not working? [Re: kevs]
joemikeb Online
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
Originally Posted By: kevs

Question:
1) Does this work with anyone on the receiving end, non mac users?
I don't have a PC to test with but a download link is a download link and it should work.
Originally Posted By: kevs
2) This is basically like sharing with dropbox, but with convenience of using Mail?
and it is free, requires no third party app, and does not consume space on the iCloud account
Originally Posted By: kevs
3) Anyway to get a more elegant presentation link?
That is deeply embedded in the Mail code and maybe even lower down in the OS than that — so no.
Originally Posted By: kevs
4) I don't see the shoosh preference for sent folder, just receiving.
I am getting the swoosh sound in Sierra, but at the moment I cannot find where to turn it on or off. I did find a lot of complaints on the web of its being lost in El Capitan however. confused
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joemikeb • moderator

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#41588 - 08/25/16 09:45 AM Re: Mail: MailDrop not working? [Re: joemikeb]
Ira L Offline


Registered: 08/13/09
Loc: California
Originally Posted By: kevs
I am getting the swoosh sound in Sierra, but at the moment I cannot find where to turn it on or off. I did find a lot of complaints on the web of its being lost in El Capitan however. confused


In Mail>Preferences>General there is a setting for incoming mail sounds AND below that there is a check box to enable sounds for other Mail actions. That may include the outgoing mail "swoosh".
_________________________
On a Mac since 1984.
Currently: 27" iMacs, Macbook Air, macOS 10.14.x,; iPhones, iPods and iPads galore!

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#41590 - 08/25/16 10:06 AM Re: Mail: MailDrop not working? [Re: Ira L]
kevs Offline


Registered: 12/07/09
Thanks Guys, on that note, the limit is 5GB I think, which is 1 more than Dropbox.

I had a situation recently that need to send 6GB, and a colleague let me use her pro Dropbox. Is there an over free 4GB service that you recommend?

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#41591 - 08/25/16 10:14 AM Re: Mail: MailDrop not working? [Re: joemikeb]
artie505 Online


Registered: 08/04/09
I'm still wondering why Mail Drop works with IMAP but not POP. Is it a function of necessity or tough on you if you haven't got multiple devices?

Can one of my POP accounts be reinstalled as an IMAP account if I delete it, or does it have something to do with my email provider?

Thanks.
_________________________
The new Great Equalizer is the SEND button.

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#41593 - 08/25/16 10:29 AM Re: Mail: MailDrop not working? [Re: artie505]
joemikeb Online
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
My best guess is there is no way to provision MailDrop in the relatively ancient POP protocols.
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joemikeb • moderator

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#41594 - 08/25/16 10:43 AM Re: Mail: MailDrop not working? [Re: joemikeb]
artie505 Online


Registered: 08/04/09
Thanks. That sounds unreasonable, but since I know close to nothing about either POP or IMAP, my opinion is probably unreasonable.

But what about my second question about converting a POP account to IMAP?

Edit: Never mind...Google to the rescue.


Edited by artie505 (08/25/16 02:30 PM)
_________________________
The new Great Equalizer is the SEND button.

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#41654 - 09/07/16 04:52 AM Re: Mail: MailDrop not working? [Re: kevs]
Virtual1 Offline


Registered: 08/04/09
Loc: Iowa
Originally Posted By: kevs
Thanks Joe. You are in Apple mail and you drag a 900mb file as an attachment, and then just click send, and what happens?

Not long ago I would have answered "nothing happens. that won't work". But I suppose email servers are getting beefier. That still seems like quite a stretch for most of them though. That's what cloud storage (dropbox et al) is for?

Unfortunately, POP has no way of sending a "heads up" to the server to advise them that they are about to send a multi-meg size file (which gets 30% larger when you encode it for emailing btw) and the mailserver has no standard headers in the hello to advise the client of its limits. So when you try to send a 50mb attachment, it just plows away at it, until it hits the mailserver's limit, say 10mb, so about 7mb of actual file, and then aborts the connection saying "too big" and your send fails. (after possibly a long wait to get to the 7mb point)

And finally, if you manage to stuff a large file into the pipe, and the mailserver on the other end doesn't choke right off the bat, you will probably slam the recipient's inbox quota and they will stop receiving email, until they can get that email downloaded and deleted.

Several times we had a customer come in with "broken email", that turned out to be a huge file next in queue in their inbox online. They'd be on dialup of course, and it would spend sometimes hours trying to download some email that had like 50 high res pictures of their son's trip to europe in it. Keep getting disconnected by chance or timeout. So we would download them at our store and get them wiped off the server, and advise them to tell their kids not to do that again. Either resize them or put them on a CD. (predates dropbox and large flash drives) There were a few times we had to go to webmail and delete it from there because we couldn't even get it from the store. A couple times we had to actually call the ISP and have them flush the user's inbox because webmail either wasn't working due to the file size issue, or they didn't offer webmail.
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#41658 - 09/07/16 11:30 AM Re: Mail: MailDrop not working? [Re: Virtual1]
grelber Offline


Registered: 08/05/09
Loc: North of 49th ||
Originally Posted By: Virtual1
Several times we had a customer come in with "broken email", that turned out to be a huge file next in queue in their inbox online. They'd be on dialup of course, and it would spend sometimes hours trying to download some email that had like 50 high res pictures of their son's trip to europe in it. Keep getting disconnected by chance or timeout. So we would download them at our store and get them wiped off the server, and advise them to tell their kids not to do that again.

Yep. Major problems with that sort of thing on dialup, with transmission speeds on the order of 4-5 kbps. I find that I have to repeatedly advise e-correspondents to 'downsize' their wallpaper-sized JPEGs to under 100KB.
Otherwise I just tell them (for example): "Sorry. The mammoth JPEG would take 6 days to download and I doubt if a picture of you writhing on the ground with fugu poisoning is worth the time and expense. My condolences."

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#41659 - 09/07/16 12:53 PM Re: Mail: MailDrop not working? [Re: Virtual1]
artie505 Online


Registered: 08/04/09
Originally Posted By: V1
(which gets 30% larger when you encode it for emailing btw)

Thanks for that! I guess I now understand why I was unable to send a screen video a while back regardless of the fact that it appeared to be appropriately sized.

Edit: I cut it down to less than the size my ISP said was acceptable, but that heretofore unknown 30% overhead factor apparently stymied me.


Edited by artie505 (09/07/16 01:12 PM)
_________________________
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