An open community 
of Macintosh users,
for Macintosh users.

FineTunedMac Dashboard widget now available! Download Here

Topic Options
#39271 - 03/05/16 08:27 AM Deleting trash issue, file count doesn't match
slolerner Offline


Registered: 08/25/09
Loc: New York City
I'm making a clean backup of my friend's MBP running OSX7.5 because she needs a warranty repair for a battery that is running very hot. She had upgraded iTunes and that for whatever reason did not allow ClamX to update. I ran Disk Utility and it found many iTunes permissions problems. So, after that was resolved ClamX found a version of Chrome that was for Windows and had trojans and adware, etc. Fortunately, it was Windows and she never installed it.

So, when I open the trash, I see a total of five infected files but when I start to empty the trash, it says it is erasing 388 files. Say what?

Top
#39272 - 03/05/16 08:43 AM Re: Deleting trash issue, file count doesn't match [Re: slolerner]
slolerner Offline


Registered: 08/25/09
Loc: New York City
Just used Onyx to look at any invisible files in the trash and there aren't any. (The only other thing in the trash is the older Onyx app.)

Top
#39274 - 03/05/16 09:35 AM Re: Deleting trash issue, file count doesn't match [Re: slolerner]
Ira L Online


Registered: 08/13/09
Loc: California
The files actually might be packages containing other files, or something of that ilk. Quite possible if these were trojans, etc.
_________________________
On a Mac since 1984.
Currently: 27" iMacs, Macbook Air, macOS 10.14.x,; iPhones, iPods and iPads galore!

Top
#39285 - 03/05/16 12:11 PM Re: Deleting trash issue, file count doesn't match [Re: slolerner]
artie505 Online


Registered: 08/04/09
Quote:
So, when I open the trash, I see a total of five infected files but when I start to empty the trash, it says it is erasing 388 files. Say what?

More or less like Ira said.

I've seen the same thing on numerous occasions, and with no malware involvement.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

Top
#39292 - 03/05/16 05:01 PM Re: Deleting trash issue, file count doesn't match [Re: artie505]
slolerner Offline


Registered: 08/25/09
Loc: New York City
I hope you are right. I just tried Onyx's other utility Maintenance and couldn't find a problem using that, pit it in the trash, and now there are 4,000 files.

Top
#39294 - 03/05/16 05:17 PM Re: Deleting trash issue, file count doesn't match [Re: slolerner]
artie505 Online


Registered: 08/04/09
I don't follow exactly what happened there.

(I've been trying to do something to generate an "n" files in the trash dialog, and I of course can't.)
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

Top
#39348 - 03/08/16 10:11 AM Re: Deleting trash issue, file count doesn't match [Re: artie505]
slolerner Offline


Registered: 08/25/09
Loc: New York City
Well, I deleted the trash, made a bootable CCC backup and everything seems to be fine. As far as the AppleCare warranty on the battery, what are the criteria to have the battery replaced? As I said, it is running hot and will not hold a charge.

Top
#39350 - 03/08/16 10:49 AM Re: Deleting trash issue, file count doesn't match [Re: slolerner]
artie505 Online


Registered: 08/04/09
Originally Posted By: slolerner
As far as the AppleCare warranty on the battery, what are the criteria to have the battery replaced? As I said, it is running hot and will not hold a charge.

That sounds like it ought to suffice, but Apple generally likes to see some sort of documentation, and I'm not sure what that might be in this instance.

Maybe V1 can kick in.

Edit: You probably ought to start a new thread for the battery issue.


Edited by artie505 (03/08/16 11:49 AM)
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

Top
#39353 - 03/08/16 12:13 PM Re: Deleting trash issue, file count doesn't match [Re: artie505]
slolerner Offline


Registered: 08/25/09
Loc: New York City
Good idea. New string is under "Desktops and notebooks."

Top

Moderator:  alternaut, dkmarsh, joemikeb