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File Save locks up, looking for nonexistent drive
#38558 02/01/16 03:00 PM
Joined: Jan 2010
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Joined: Jan 2010
Recently I've encountered a problem with a couple of applications when trying to save a newly created document, the file save dialog comes up and then I get a spinning beach ball for a few minutes. Then eventually a system alert dialog pops up saying that it is unable to access the device at 192.168.1.10, a network hard drive, which I don't usually have powered up. I click the OK button on the alert dialog and then it tries again repeatedly to access the remote drive. There's no way I can get out of this endless loop except by doing a forced quit from the application.

I don't understand why the application would be trying to access this drive, because I don't think I've ever saved files to it directly from the application. I'm guessing that there's a corrupt plist somewhere that has this network drive set as a default drive.

The applications that cause the problem are OpenOffice and LibreOffice. I realize that both of these share much of the same code, but I wouldn't expect them to share the same preference files. So, I'm thinking that this is a corrupted system file.

Any suggestions as to what I should be looking for.


MacBook Pro 15" (2015)
Sierra 10.12.6
Re: File Save locks up, looking for nonexistent drive
Bob_00001 #38562 02/01/16 03:27 PM
Joined: Aug 2009
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Joined: Aug 2009
You may have a network volume or two in your finder sidebar, that it's trying to pull up or access when opening the Save dialog.

Remove any unnecessary entries in the sidebar.


I work for the Department of Redundancy Department
Re: File Save locks up, looking for nonexistent drive
Virtual1 #38564 02/01/16 04:38 PM
Joined: Jan 2010
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Joined: Jan 2010
Yes, I did have an alias of the network drive in the sidebar, but I removed it after I started having problems. However, these applications still seem to remember it.

BTW, I noticed that if I wait long enough LibreOffice will eventually give up looking for it and then the save dialog becomes active again and I can save the file. But this takes about 15 minutes, which is obviously not acceptable.

Edit:
Problem is fixed. I discovered that there was an alias of the network drive sitting in the documents folder. I deleted it and now everything is fine.

Last edited by Bob_00001; 02/01/16 04:48 PM.

MacBook Pro 15" (2015)
Sierra 10.12.6
Re: File Save locks up, looking for nonexistent drive
Bob_00001 #38665 02/05/16 03:04 PM
Joined: Aug 2009
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Joined: Aug 2009
Originally Posted By: Bob_00001
Edit:
Problem is fixed. I discovered that there was an alias of the network drive sitting in the documents folder. I deleted it and now everything is fine.

It was probably trying to open the folder to access an icon for it to show in the folder listing.


I work for the Department of Redundancy Department

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