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#37339 - 11/21/15 05:46 AM Man Swings Samurai Sword at Fifth Ave Apple Store
slolerner Offline


Registered: 08/25/09
Loc: New York City
http://newyork.cbslocal.com/2015/11/20/apple-store-samurai-sword/


Quote:
The incident did little to deter people from visiting the Apple Store, which was packed for the rest of the night. One man even told CBS2 he had been waiting for help for over an hour. [at the Genius Bar]

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#37348 - 11/21/15 10:15 AM Re: Man Swings Samurai Sword at Fifth Ave Apple Store [Re: slolerner]
joemikeb Offline
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
Originally Posted By: slolerner
One man even told CBS2 he had been waiting for help for over an hour. [at the Genius Bar]

He should have used the Apple Store app on his iPhone to make an appointment. grin
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joemikeb • moderator

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#37354 - 11/21/15 11:52 AM Re: Man Swings Samurai Sword at Fifth Ave Apple Store [Re: joemikeb]
slolerner Offline


Registered: 08/25/09
Loc: New York City
Originally Posted By: joemikeb
He should have used the Apple Store app on his iPhone to make an appointment.

The Samurai should have used his iPhone to make a Genius Bar appointment.

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#38058 - 12/31/15 06:42 AM Re: Man Swings Samurai Sword at Fifth Ave Apple Store [Re: slolerner]
Dave Offline


Registered: 08/04/09
Loc: Phoenix, Arizona
Originally Posted By: slolerner
Originally Posted By: joemikeb
He should have used the Apple Store app on his iPhone to make an appointment.

The Samurai should have used his iPhone to make a Genius Bar appointment.

Someone could get pretty frustrated calling their local Apple store. I recently had to call the one here in Phoenix, and here's what happened:

After listening to a recording that gives the store hours, you are told to select which Apple product you are interested in. (Desktop computers are number four on the list.) Pressing zero at any time does nothing. You have to select one of the product options. After you do, the system plays a commercial that goes on about the features of that product. After that, you are able to talk to a live human, which in my case was at a call center in Florida.

The logic behind some of Apple's decisions can be puzzling. I haven't seen a desktop computer in the window of the local Apple store in years. Instead, for the past several months, the window display consists of a row of colored plastic rectangles, which some passersby will recognize as iPhone cases.

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#38062 - 12/31/15 07:27 AM Re: Man Swings Samurai Sword at Fifth Ave Apple Store [Re: Dave]
joemikeb Offline
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
The Apple Store sells hundreds, maybe even thousands of those colored plastic rectangles, which some passersby will recognize as iPhone cases. for every computer they sell. Which one would you feature in your display window? Face it, sales of all computers are slipping badly. It is the iPhone and to a lesser extent the iPad that is drawing in new computer buyers t the Apple Store not the other way around.
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joemikeb • moderator

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#38064 - 12/31/15 07:39 AM Re: Man Swings Samurai Sword at Fifth Ave Apple Store [Re: joemikeb]
slolerner Offline


Registered: 08/25/09
Loc: New York City
Yes, but do they offer support for colored plastic triangles? (Or Samurai swords?)

Edit: Plastic rectangles.


Edited by slolerner (12/31/15 11:34 AM)
Edit Reason: Correction

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