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#37697 - 12/08/15 07:45 PM Safari Can't Open the Page
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
Hi:

I have a site I go to occasionally (mountainroseherbs.com). Now I am getting the message shown above in the subject line. I tried Firefox and have no problems. I can go to their blog mountainroseblog.com and open it fine, but when I click on their mountainroseherbs link in the blog or just type it into my address line, it doesn't work in Safari.

Any ideas? Strange. I do not want to upgrade Safari nor do I want to reset Safari.

Thanks.

Rita
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#37698 - 12/08/15 09:20 PM Re: Safari Can't Open the Page [Re: plantsower]
artie505 Online


Registered: 08/04/09
Hi, Rita,

In Safari 5.1.10 (in Snowy) I can access your website, but before I do I have to get past this.

If it has something to do with your problem somebody else will have to explain why.
_________________________
The new Great Equalizer is the SEND button.

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#37699 - 12/08/15 09:24 PM Re: Safari Can't Open the Page [Re: artie505]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
Hi Artie:

I've gotten that message occasionally with other sites but not with mountainroseherbs. I can't figure why it's happening now and only with Safari.

Thanks for looking into it, though.

Rita
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#37700 - 12/08/15 11:13 PM Re: Safari Can't Open the Page [Re: plantsower]
tacit Offline


Registered: 08/03/09
Loc: Portland, Oregon, USA
It looks like earlier today they had an invalid security certificate, but as of 12:13 AM on December 9, when I tried it, it's been fixed. That was probably the problem. Are you still encountering difficulties.
_________________________
Photo gallery, all about me, and more: www.xeromag.com/franklin.html

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#37708 - 12/09/15 08:44 AM Re: Safari Can't Open the Page [Re: tacit]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
Yes, still having the problem. I just tried it and cannot connect via Safari but can do so via Firefox which I only use when something like this happens.Thanks.

Rita

Originally Posted By: tacit
It looks like earlier today they had an invalid security certificate, but as of 12:13 AM on December 9, when I tried it, it's been fixed. That was probably the problem. Are you still encountering difficulties.
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#37709 - 12/09/15 09:06 AM Re: Safari Can't Open the Page [Re: plantsower]
artie505 Online


Registered: 08/04/09
Security certificate is still invalid as per my Safari 5.1.10, but dunno what-all it means.
_________________________
The new Great Equalizer is the SEND button.

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#37712 - 12/09/15 10:22 AM Re: Safari Can't Open the Page [Re: plantsower]
Ira L Offline


Registered: 08/13/09
Loc: California
Opened OK for me, but I am using Safari 9.0.2. with OS X 10.10

I see you are in 10.9 with an old version of Safari. There can be issues with the web page that an your version of Safari cannot handle.

Why do you not want to upgrade Safari (only)?
_________________________
On a Mac since 1984.
Currently: 27" iMacs, Macbook Air, macOS 10.14.x,; iPhones, iPods and iPads galore!

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#37713 - 12/09/15 10:38 AM Re: Safari Can't Open the Page [Re: Ira L]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
I don't want to upgrade because it seems every time I do I lose a feature that I like. The last time I upgraded I lost the feature that would automatically fill in forms that otherwise couldn't be filled in automatically. Now I don't have that. Some forms will be filled in, but others not. I really miss that feature. Artie has an older version than myself and he can get in. I just don't get it, Ira. I emptied my cache to see if that would make a difference but it didn't.

Ria

Originally Posted By: Ira L
Opened OK for me, but I am using Safari 9.0.2. with OS X 10.10

I see you are in 10.9 with an old version of Safari. There can be issues with the web page that an your version of Safari cannot handle.

Why do you not want to upgrade Safari (only)?
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#37717 - 12/09/15 03:40 PM Re: Safari Can't Open the Page [Re: plantsower]
ryck Online


Registered: 08/04/09
Loc: Okanagan Valley
Originally Posted By: plantsower
I don't want to upgrade because it seems every time I do I lose a feature that I like.

I am totally up to date with my OS and Safari but still sometimes will come to a page that doesn't like Safari. I work around that by having another browser open the page while I am at the page in Safari.

You need to use the "Develop" menu. This menu is normally hidden but is easy to put into the menu bar and just as easy to use.

1. First, open Safari's Preferences (under Safari in the menu bar).
2. Click the 'Advanced' tab (Icon on the far right).
3. At the bottom of the window is 'Show Develop menu in menu bar.' Check it.

Then the heading "Develop" will appear on the menu bar between "Bookmarks" and "Window"

The first choice under Develop is "Open Page With".

If you have another browser(s) installed on your drive you can open the problem page with one of them. You will still have Safari open and, once you're done at that page, you quit the other browser and carry on with Safari.

I have Firefox and Chrome installed on my drive. Their only purpose is to deal with pages that balk at Safari.
_________________________
ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS High Sierra 10.13.6
Canon MX712 Printer
Epson Perfection V500 Photo Scanner
Time Machine on 320GB OWC Mercury OTG Pro
Super Duper on 500GB OWC Mercury OTG Pro

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#37720 - 12/09/15 08:08 PM Re: Safari Can't Open the Page [Re: plantsower]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
Hi Ryck:

I already had "Develop" up on my toolbar but didn't know about the feature you just told me about. That is so helpful! Thanks. That's so much better than taking the time to open Firefox and loading it up and then finding the page. This worked instantly!!! Yippee! I've only used Develop to empty cache and to disable javascript when a webpage won't let me highlight and copy any of the content. Now I can do this. Thanks again.

Rita



Originally Posted By: plantsower
I don't want to upgrade because it seems every time I do I lose a feature that I like. The last time I upgraded I lost the feature that would automatically fill in forms that otherwise couldn't be filled in automatically. Now I don't have that. Some forms will be filled in, but others not. I really miss that feature. Artie has an older version than myself and he can get in. I just don't get it, Ira. I emptied my cache to see if that would make a difference but it didn't.

Ria

Originally Posted By: Ira L
Opened OK for me, but I am using Safari 9.0.2. with OS X 10.10

I see you are in 10.9 with an old version of Safari. There can be issues with the web page that an your version of Safari cannot handle.

Why do you not want to upgrade Safari (only)?
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#37722 - 12/10/15 12:37 AM Re: Safari Can't Open the Page [Re: plantsower]
jchuzi Online


Registered: 08/04/09
Loc: New York State
Another trick from the Developer menu is to click User Agent. That gives you a choice of browsers that Safari will imitate. In other words, Safari tricks the site into thinking that it's a different browser (for example, Internet Explorer). You may have to refresh the page to see if it works.
_________________________
Jon

OS 10.14.2, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#37723 - 12/10/15 04:44 AM Re: Safari Can't Open the Page [Re: jchuzi]
Virtual1 Offline


Registered: 08/04/09
Loc: Iowa
Originally Posted By: jchuzi
Another trick from the Developer menu is to click User Agent. That gives you a choice of browsers that Safari will imitate. In other words, Safari tricks the site into thinking that it's a different browser (for example, Internet Explorer). You may have to refresh the page to see if it works.

FYI the reason that works is that some web pages serve different html to you depending on what browser you're using, usually in an attempt to work around bugs either in their web page or your browser. That usually works well initially, but months go by and browsers get updates and suddenly that "fix" they customized for your browser (a hack of a fix) stops working, and the original html will now work instead. But the web site continues to send you the hacked html so the page doesn't work right. If you lie to the site and tell it you're not using that browser anymore, it stops sending you the hacked code and things will look right. And you may have to do that for awhile with that site, until they figure out they can turn off that browser-specific hack.

(also a lot of web sites now serve up a very lightweight version of their page if they see you are using a mobile browser for iOS or android etc, you can sometimes change the agent there to get the full page if the lightweight one is lacking something you need to see - you can also FLIP this behavior and see the lightweight page from a desktop in most cases by prefixing the url with "m.", which is what the web server normally redirects the mobile users to if it detects them)
_________________________
I work for the Department of Redundancy Department

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#37724 - 12/10/15 06:44 AM Re: Safari Can't Open the Page [Re: Virtual1]
jchuzi Online


Registered: 08/04/09
Loc: New York State
Very informative, V1. Thanks for posting this.
_________________________
Jon

OS 10.14.2, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#37726 - 12/10/15 07:46 AM Re: Safari Can't Open the Page [Re: jchuzi]
ryck Online


Registered: 08/04/09
Loc: Okanagan Valley
Originally Posted By: jchuzi
Another trick from the Developer menu is to click User Agent. That gives you a choice of browsers that Safari will imitate.

I didn't know about that trick. I'll give it a try next time I bump into a problem page. Good one….thanks.

Originally Posted By: Virtual1
FYI the reason that works is….

And thanks for the explanation.


Edited by ryck (12/10/15 07:48 AM)
_________________________
ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS High Sierra 10.13.6
Canon MX712 Printer
Epson Perfection V500 Photo Scanner
Time Machine on 320GB OWC Mercury OTG Pro
Super Duper on 500GB OWC Mercury OTG Pro

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#37727 - 12/10/15 08:18 AM Re: Safari Can't Open the Page [Re: jchuzi]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
I love that trick. Thanks! I'm learning so much.

Rita


Originally Posted By: jchuzi
Another trick from the Developer menu is to click User Agent. That gives you a choice of browsers that Safari will imitate. In other words, Safari tricks the site into thinking that it's a different browser (for example, Internet Explorer). You may have to refresh the page to see if it works.

_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#37728 - 12/10/15 08:20 AM Re: Safari Can't Open the Page [Re: Virtual1]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
Thank you. More great info. So helpful.

Rita

Originally Posted By: Virtual1
Originally Posted By: jchuzi
Another trick from the Developer menu is to click User Agent. That gives you a choice of browsers that Safari will imitate. In other words, Safari tricks the site into thinking that it's a different browser (for example, Internet Explorer). You may have to refresh the page to see if it works.

FYI the reason that works is that some web pages serve different html to you depending on what browser you're using, usually in an attempt to work around bugs either in their web page or your browser. That usually works well initially, but months go by and browsers get updates and suddenly that "fix" they customized for your browser (a hack of a fix) stops working, and the original html will now work instead. But the web site continues to send you the hacked html so the page doesn't work right. If you lie to the site and tell it you're not using that browser anymore, it stops sending you the hacked code and things will look right. And you may have to do that for awhile with that site, until they figure out they can turn off that browser-specific hack.

(also a lot of web sites now serve up a very lightweight version of their page if they see you are using a mobile browser for iOS or android etc, you can sometimes change the agent there to get the full page if the lightweight one is lacking something you need to see - you can also FLIP this behavior and see the lightweight page from a desktop in most cases by prefixing the url with "m.", which is what the web server normally redirects the mobile users to if it detects them)
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

Top
#37729 - 12/10/15 08:52 AM Re: Safari Can't Open the Page [Re: ryck]
joemikeb Online
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
Why Safari fails to load or run properly in Safari can be complicated. I have had success "fixing" balky sites by turning off extensions. Turning off extensions in older versions of Safari was on the standard menu bar but in Safari 9 that has been moved to the Develop Menu Ryck mentioned previously.

If turning off the extensions works, you can disable them one at a time in Safari > Preferences > Extensionsons until the offender is identified.

The settings for Cookies can also cause problems with a few web sites.
_________________________
joemikeb • moderator

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#37730 - 12/10/15 09:41 AM Re: Safari Can't Open the Page [Re: joemikeb]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
Hi: I just tried turning off extensions and it didn't work. I didn't mess with cookies but under the Develop Menu using Open page with (FireFox) works great.

Rita

Originally Posted By: joemikeb
Why Safari fails to load or run properly in Safari can be complicated. I have had success "fixing" balky sites by turning off extensions. Turning off extensions in older versions of Safari was on the standard menu bar but in Safari 9 that has been moved to the Develop Menu Ryck mentioned previously.

If turning off the extensions works, you can disable them one at a time in Safari > Preferences > Extensionsons until the offender is identified.

The settings for Cookies can also cause problems with a few web sites.
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#37734 - 12/10/15 01:08 PM Re: Safari Can't Open the Page [Re: joemikeb]
artie505 Online


Registered: 08/04/09
I can't imagine what Apple was thinking when they hid the On/Off switch, but be that as it may, I've been almost universally successful at resolving this sort of problem by turning Ghostery off right from my toolbar as a first step.


Edited by artie505 (12/10/15 01:08 PM)
Edit Reason: Correct bar
_________________________
The new Great Equalizer is the SEND button.

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#37745 - 12/11/15 04:41 AM Re: Safari Can't Open the Page [Re: artie505]
Virtual1 Offline


Registered: 08/04/09
Loc: Iowa
Originally Posted By: artie505
I can't imagine what Apple was thinking when they hid the On/Off switch, but be that as it may, I've been almost universally successful at resolving this sort of problem by turning Ghostery off right from my toolbar as a first step.

Apple has an OCD for simplifying interfaces, mainly in the interest of improving aesthetics. Often it adds inconvenience for a few, but occasionally for many.
_________________________
I work for the Department of Redundancy Department

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#37746 - 12/11/15 04:53 AM Re: Safari Can't Open the Page [Re: Virtual1]
artie505 Online


Registered: 08/04/09
Well said. Thanks. smile
_________________________
The new Great Equalizer is the SEND button.

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#37750 - 12/11/15 11:51 AM Re: Safari Can't Open the Page [Re: artie505]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
Artie: My Ghostery is ghosted out (LOL) on my toolbar on some sites, including the one I mentioned that won't load up. So I can't turn it off from there. I have to go into prefs. It's a pain. It seems to work on this site just fine. I didn't even know I could turn it off from the toolbar, so thanks for that.

Rita

Originally Posted By: artie505
I can't imagine what Apple was thinking when they hid the On/Off switch, but be that as it may, I've been almost universally successful at resolving this sort of problem by turning Ghostery off right from my toolbar as a first step.
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#37767 - 12/12/15 03:01 AM Re: Safari Can't Open the Page [Re: plantsower]
artie505 Online


Registered: 08/04/09
I just visited your site, and Ghostery showed 5 items blocked.

I don't know why it's ghosted ( tongue ) out anywhere. Have you got the latest version?
_________________________
The new Great Equalizer is the SEND button.

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#37778 - 12/12/15 09:02 AM Re: Safari Can't Open the Page [Re: artie505]
plantsower Offline


Registered: 09/13/09
Loc: Burson, CA
Hi:

I believe I have the latest one for Safari - Ghostery 5.4.8.1. I saw a 5.4.8.9 version for Firefox but that's it.

Rita



Originally Posted By: artie505
I just visited your site, and Ghostery showed 5 items blocked.

I don't know why it's ghosted ( tongue ) out anywhere. Have you got the latest version?
_________________________
MacBook Pro - Sierra 10.12.6, Safari 11.1




iPhone 5s Version 9.3.2 iTunes 12.4.0.119

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#37779 - 12/12/15 09:04 AM Re: Safari Can't Open the Page [Re: plantsower]
joemikeb Online
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
It occurs to me the later releases of Ghostery (and very likely other extensions) may have compatibility issues with an older version of Safari such as the one plantsowner is using?
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joemikeb • moderator

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