 Apple Mail: Twitter email crashing the program
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OP
Joined: Dec 2009
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This is new: an email in the inbox in which is I click on it, or even scroll to it, the app crashes. I cannot even delete the email under or above it.
It's just an email from twitter saying someone has liked a post. I've gotten these before with no issues. Thanks!
Last edited by dianne; 11/21/15 10:25 AM. Reason: Moved from the “Mac OS X Applications†forum.
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Re: Apple Mail: Twitter email crashing the program
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Joined: Aug 2009
Likes: 16
Moderator
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Moderator
Joined: Aug 2009
Likes: 16 |
Have you tried logging onto your email provider's web portal and deleting the message from there?
If we knew what it was we were doing, it wouldn't be called research, would it?
— Albert Einstein
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Re: Apple Mail: Twitter email crashing the program
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OP
Joined: Dec 2009
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Thanks Joe!! Got it.
I hardly ever go into web mail, so I did not think of that. Appreciate it.
Never seen this before ever, have you? A specific email crashing apple mail?
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Re: Apple Mail: Twitter email crashing the program
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Joined: Aug 2009
Likes: 7
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Joined: Aug 2009
Likes: 7 |
I've seen specific emails crashing Entourage 2008. I had used Joe's procedure to delete them.
Jon
macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
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Re: Apple Mail: Twitter email crashing the program
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OP
Joined: Dec 2009
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Thanks J, I'm not the only one! this is Apple Mail today, I used to be on Entrourage, I've never seen it before with either. And it was a legit email, not a malicious one.
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Re: Apple Mail: Twitter email crashing the program
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Joined: Aug 2009
Likes: 8
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Joined: Aug 2009
Likes: 8 |
In the olden days, when most e-mail was plain text as opposed to HTML (which could display stylized text, images, etc.), if an e-mail had poorly coded HTML it could crash the mail application.
I wouldn't think today's modern stand-alone mail programs would be that sensitive, but maybe the e-mail was really wacky in its coding.
On a Mac since 1984.
Currently: 24" M1 iMac, M2 Pro Mac mini with 27" BenQ monitor, M2 Macbook Air, MacOS 14.x; iPhones, iPods (yes, still) and iPads.
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Re: Apple Mail: Twitter email crashing the program
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Joined: Aug 2009
Likes: 16
Moderator
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Moderator
Joined: Aug 2009
Likes: 16 |
To answer your question, yes I have seen this before. I have always assumed (here I go again risking making a you know what of myself) the issue resulted from… - a transmission error
- MIME decoding error
- message creation error
…that caused the rendering engine to crash.
If we knew what it was we were doing, it wouldn't be called research, would it?
— Albert Einstein
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Re: Apple Mail: Twitter email crashing the program
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Joined: Aug 2009
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Funny this topic is here. I had the weirdest email crash yesterday. First of all, I'm running LS and Twitter is constantly trying to connect. Of course, I don't recall what exactly set things off but it may well have been when Twitter "pinged" me. My mouse and trackpad stopped working, meaning I could navigate with them but not click on anything, and I couldn't force quit Mail. Had to hold down the on button to shut it down and each time I restarted and launched Mail things froze up. Did a PRAM reset, no luck, and then, after the fifth restart, the fans went off at full speed and hot air was coming out from the back under the hinge. I ran Disc Utility and it seemed to calm down. So, it is a mystery...
Mid 2010 MacBook Pro 13"
2.4GHz, 750GB SATA HD, 8 GB RAM, OS 10.7.5
1 HDX1500 2TB Ext.HD, 2 HDX1500 1TB Ext.HD
HP Laserjet 6MP printing postscript via 10/100 Intel print server
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Linksys WRT1900AC Wireless Router
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iPad Air
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Re: Apple Mail: Twitter email crashing the program
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Joined: Aug 2009
Likes: 7
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Joined: Aug 2009
Likes: 7 |
If the fan issue resurfaces, resetting SMC should cure it.
Jon
macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
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