Any advice would be appreciated please.
I have never used a hyperlink in a Word document but gave it a try. First, I just inserted a link to the home page for FineTunedMac. When tested, it worked great. Then I inserted a link to this page and, like Grelber's test, the anchor information was automatically inserted. That link also worked just fine.
Word for Mac 2011
Vers. 14.3.9 (131030)
When software that has been working okay suddenly and inexplicably doesn't, I have assumed that something is simply no longer talking to something else….reason unknown. More often than not, a directory rebuild (I use Disk Warrior) does the trick.
It happened just the other day when a daily-used site suddenly thought that Safari was no longer allowing cookies. After a rebuild everything returned to normal and has been fine since….even though I don't know why.