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#26689 - 09/10/13 02:08 PM The Disappearing Open Office icon
deniro Offline


Registered: 09/09/09
The OpenOffice icon does appear in my Applications folder, but it does not on the desktop or in the dock, nor did it appear in the installer "hard drive."

It works, but I when I drag it to the dock, there's no icon.

OpenOffice 4.0.0
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OS X 10.11.6
iMac 21.5", Mid 2011
2.8 GHz Intel Core i7, 24 GB
AMD Radeon HD 6770M
Using Apple computers since 1980

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#26690 - 09/10/13 02:48 PM Re: The Disappearing Open Office icon [Re: deniro]
joemikeb Online
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
That often indicates an incomplete or damaged download file. Chances are the file you downloaded was incorrect on the OpenOffice server, it happens occasionally, or given your download speed a problem that occurred during the download. Downloading OpenOffice again will be painful with your download rate, but that is probably what you will have to do to "fix" the problem and there may be other hidden problems you have not found yet.
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#26707 - 09/11/13 11:55 AM Re: The Disappearing Open Office icon [Re: joemikeb]
deniro Offline


Registered: 09/09/09
I downloaded it again and had the same problem. Any ideas?
_________________________
OS X 10.11.6
iMac 21.5", Mid 2011
2.8 GHz Intel Core i7, 24 GB
AMD Radeon HD 6770M
Using Apple computers since 1980

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#26719 - 09/12/13 05:09 PM Re: The Disappearing Open Office icon [Re: deniro]
tacit Offline


Registered: 08/03/09
Loc: Portland, Oregon, USA
When you downloaded Open Office, did you copy it to your Applications folder?

When you download it, you get a disk image (.dmg) file. Then you drag the Open Office icon to your Applications. From there, you can put it on your Dock.
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Photo gallery, all about me, and more: www.xeromag.com/franklin.html

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#27552 - 11/26/13 03:26 PM Re: The Disappearing Open Office icon [Re: tacit]
deniro Offline


Registered: 09/09/09
Gave up on OpenOffice and stuck with Neo Office
_________________________
OS X 10.11.6
iMac 21.5", Mid 2011
2.8 GHz Intel Core i7, 24 GB
AMD Radeon HD 6770M
Using Apple computers since 1980

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