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#26337 - 08/01/13 09:57 AM Bounce-back repeating ad infinitum
Bensheim Offline


Registered: 08/16/09
Loc: UK
I've done what I can, but Expedia (whom I have never contacted in any way whatsoever, ever) have apparently sent us a sales email which now seems to be trapped into an endless spiral.

Earlier today I black-listed the precise email address on all our email addresses, then blacklisted their entire domain.

Yet every time I Get Mail, there they are again, dozens of them, with increasingly long headers such as:

From: travel@customercare.expedia.com
Subject: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Your email requires verification - Case ID : [REQ:M-4933303]

How to get out of this craziness? Stupid emails requesting verification are bouncing backwards and forwards endlessly and all reporting to me. Will this go on for ever, or only until either their server or mine gives up?

Yes, I know. It's not TEOTWAWKI, but is extremely irritating when I've done my best at this end.

Thanks in advance.

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#26340 - 08/01/13 11:04 AM Re: Bounce-back repeating ad infinitum [Re: Bensheim]
Bensheim Offline


Registered: 08/16/09
Loc: UK
42 today so far. I just counted all those in Trash, which I deleted. Day ain't over yet.

Can anyone help, please?


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#26341 - 08/01/13 12:17 PM Re: Bounce-back repeating ad infinitum [Re: Bensheim]
artie505 Online


Registered: 08/04/09
Have you tried scrolling to the bottom of one of those e-mails to see if there's an opt-out link?
_________________________
The new Great Equalizer is the SEND button.

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#26344 - 08/01/13 01:06 PM Re: Bounce-back repeating ad infinitum [Re: artie505]
Bensheim Offline


Registered: 08/16/09
Loc: UK
Originally Posted By: artie505
Have you tried scrolling to the bottom of one of those e-mails to see if there's an opt-out link?


This is it:


UNSUBSCRIBE OR MANAGE SUBSCRIPTIONS
Manage (subscribe or unsubscribe) your e-mail subscriptions
(you may be asked to sign in):
- US:
https://www.expedia.com/pub/agent.dll?qscr=info&rfrr=-16019
- Canada:
https://www.expedia.ca/pub/agent.dll?qscr=info&rfrr=-16020


I'm not in US or Canada, and I don't have a sign in. All this started with some spam.

I have "raised a ticket" with my ISP, asking for help. Seven more arrived in the interim.

And another since I typed that. Here is the header:

From: travel@customercare.expedia.com
Subject: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: ... - Case ID : [REQ:M-4948633]
Date: 1 August 2013 22:05:07 GMT+01:00




Edited by Bensheim (08/01/13 01:08 PM)

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#26346 - 08/01/13 01:35 PM Re: Bounce-back repeating ad infinitum [Re: Bensheim]
artie505 Online


Registered: 08/04/09
Got me beat, but it looks like there's a problem on Expedia's end, so I'll wonder, not the least bit optimistically, whether contacting them may be helpful.
_________________________
The new Great Equalizer is the SEND button.

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#26347 - 08/01/13 01:38 PM Re: Bounce-back repeating ad infinitum [Re: Bensheim]
Bensheim Offline


Registered: 08/16/09
Loc: UK
Does this help? (Six more have arrived)

Long header here, edited to remove my email address:

From: travel@customercare.expedia.com
Subject: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: ... - Case ID : [REQ:M-4949793]
Date: 1 August 2013 22:28:20 GMT+01:00
To: xx@xxxxxxxxxxx
Received: from mx.expedia.com ([216.251.112.210]:53517) by garm.silverserve.com with esmtp (Exim 4.80.1) (envelope-from <prvs=918987b49=travel@customercare.expedia.com>) id 1V50Q2-0004WN-Ou for xx@xxx; Thu, 01 Aug 2013 22:28:24 +0100
Message-Id: <564727918.8286.1375392500736.JavaMail.SYSTEM@CHEXWBTNAVEA003>
Mime-Version: 1.0
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
X-Boxtrapper-Match: white: 4507: travel@customercare.expedia.com


I don't understand why they are still coming through. I have blacklisted them entirely, hours ago.

The whole sodding domain.

Tacit? Anyone? Tomorrow morning I'm going to wake up to find hundreds of these!


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#26349 - 08/01/13 02:15 PM Re: Bounce-back repeating ad infinitum [Re: Bensheim]
tacit Offline


Registered: 08/03/09
Loc: Portland, Oregon, USA
Wow, that's obnoxious. I can't explain why they're still coming in if you've blacklisted that address.

You could use Mail to create a rule that if the sender contains expedia.com, take the action "delete email" and see what that does.
_________________________
Photo gallery, all about me, and more: www.xeromag.com/franklin.html

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#26353 - 08/02/13 11:55 AM Re: Bounce-back repeating ad infinitum [Re: tacit]
Bensheim Offline


Registered: 08/16/09
Loc: UK
Hi

It stopped. Overnight. Just as suddenly as it started.

I never heard back from my ISP about it, but I'm not surprised.


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#26492 - 08/20/13 05:13 PM Re: Bounce-back repeating ad infinitum [Re: Bensheim]
Virtual1 Offline


Registered: 08/04/09
Loc: Iowa
sounds like an auto reply loop

I got to observe the hilarity when my manager set an auto reply rule before going on a week's vacation.... and one of the other managers elsewhere in the parent company did same... and then right before he walked out the door, sent an email to the other managers notifying them of his vacation...

coooooomedy.

Result? Our ISP banned our IP address from sending email until I shut off his computer and apologized.
_________________________
I work for the Department of Redundancy Department

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