An open community 
of Macintosh users,
for Macintosh users.

FineTunedMac Dashboard widget now available! Download Here

Previous Thread
Next Thread
Print Thread
Can't open downloaded pdf files
#23551 09/28/12 04:15 PM
Joined: Sep 2012
laurajg Offline OP
OP Offline

Joined: Sep 2012
Hi everyone

Just recently I started to receive the following message whenever I try to open a downloaded PDF file:

There was an error opening this document. The file is damaged and could not be repaired.

I get the same message whether I try to open the document in Preview or Adobe. I'm using Safari as my browser. I can still open PDF documents on my computer from before this problem started.

Any ideas what's gone wrong?

Thanks

Laura

Re: Can't open downloaded pdf files
laurajg #23552 09/28/12 04:28 PM
Joined: Aug 2009
Likes: 1
Offline

Joined: Aug 2009
Likes: 1
Is it just the one document?
Any document from one source?
Any document from any source?

Maybe the message is true, especially in the first instance.

Re: Can't open downloaded pdf files
laurajg #23554 09/28/12 06:19 PM
Joined: Aug 2009
Likes: 1
Moderator
Offline
Moderator

Joined: Aug 2009
Likes: 1
Welcome to these forums, Laura! laugh

Gregg is right: the PDF that you cannot open is probably damaged. This is particularly true if you still can open other PDFs. You might want to download another copy and try again.


alternaut moderator
Re: Can't open downloaded pdf files
laurajg #23556 09/28/12 06:32 PM
Joined: Aug 2009
Likes: 7
Offline

Joined: Aug 2009
Likes: 7
Can you post a link to the document? That will give us a way of confirming the issue.


Jon

macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
Re: Can't open downloaded pdf files
alternaut #23557 09/28/12 09:49 PM
Joined: Aug 2009
Likes: 16
Moderator
Online
Moderator

Joined: Aug 2009
Likes: 16
Interestingly enough I just went through the same sequence a few minutes ago with a page that is a PDF image. Saving the file resulted in There was an error opening this document. The file is damaged and could not be repaired.. Attempting to print the page using either Command+P or File > Print came up with a blank page. I was eventually able to print the page by using Control+Click to bring up the context menu and using Print Page from there. Save Page As… on the context menu also successfully saved the PDF image to my desktop.

I am going to have to dig into the code on the page to figure out what is going on, but at least my work around works. Hope it works for you as well.


If we knew what it was we were doing, it wouldn't be called research, would it?

— Albert Einstein

Moderated by  cyn 

Link Copied to Clipboard
Powered by UBB.threads™ PHP Forum Software 7.7.4
(Release build 20200307)
Responsive Width:

PHP: 7.4.33 Page Time: 0.018s Queries: 24 (0.012s) Memory: 0.5877 MB (Peak: 0.6529 MB) Data Comp: Zlib Server Time: 2024-03-29 06:14:01 UTC
Valid HTML 5 and Valid CSS