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Can't print Illustrator files
#19151 11/14/11 05:54 AM
Joined: Nov 2011
Chris Offline OP
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I am trying to find help with a problem I have with my printer. It prints everything just fine except illustrator files. Can't figure out what's up. Can you offer any advice?

Chris


Edit: This post was originally a reply to Re: Printer Idle or Unavailable.

Last edited by cyn; 11/15/11 11:08 AM. Reason: Moved post and follow-up replies to a separate thread with new subject line.
Re: Can't print Illustrator files
Chris #19153 11/14/11 08:44 AM
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Consternation. All of the above provide little, if any, context, such as make, model, etc of the printers, whether or not OS X updstes have been applied, and if the latter also required new drivers (which possibly Apple didn't provide and therefore need to be acquired from the printer manufacturer).
Similar issues occurred when my sister updated her OS X to 10.6 and were resolved by a quick electronic trip to Canon's download site for the new driver, which resolved the problem.

Re: Can't print Illustrator files
Chris #19156 11/14/11 10:31 AM
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Originally Posted By: Chris
I am trying to find help with a problem I have with my printer. It prints everything just fine except illustrator files. Can't figure out what's up. Can you offer any advice?Chris
Once, I had a problem printing PDFs from Adobe Reader. I repaired printer permissions with Print Therapy and that did the trick.

EDIT: Software Update will tell you if there are any new printer drivers for your printer(s) from Apple. Follow grelber's suggestion as well.

Last edited by jchuzi; 11/14/11 10:32 AM.

Jon

macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
Re: Can't print Illustrator files
jchuzi #19158 11/14/11 10:42 AM
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Originally Posted By: jchuzi
Once, I had a problem printing PDFs from Adobe Reader. I repaired printer permissions with Print Therapy and that did the trick.

Add to that info that Adobe has a whole whack of updates for its Creative Suite 5.5 and especially for Acrobat X (to version 10.1.1).

Re: Can't print Illustrator files
jchuzi #19388 11/28/11 08:04 PM
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Originally Posted By: jchuzi
Once, I had a problem printing PDFs from Adobe Reader. I repaired printer permissions with Print Therapy and that did the trick.


Jon, I just looked at the FixAMac home page and it clearly states Print Therapy 7.0.4 is
Originally Posted By: FIXAMAC
for Mac OS X 10.6.x ONLY
{emphasis theirs}


Have you had any experience using Print Therapy on Lion?


If we knew what it was we were doing, it wouldn't be called research, would it?

— Albert Einstein
Re: Can't print Illustrator files
joemikeb #19389 11/28/11 08:24 PM
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I have no experience with Lion, but Chris doesn't state which OS version he is using. If it is 10.6 or earlier, there are suitable versions of Print Therapy available.


Jon

macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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