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#18024 - 10/06/11 02:30 PM Re: Loading problems [Re: elizatyt]
tacit Offline


Registered: 08/03/09
Loc: Portland, Oregon, USA
That looks like the name servers of whatever base station your dongle is connecting to, so my suspicion is that you are not infected with malware.

It is possible your Internet provider's name servers are responsible for your trouble, rather than any problem with your computer itself. This is an easy thing to test.

Click on your Network system preference and go to DNS settings just like you did when you found those numbers. Under the DNS pane, click + and enter this number:

8.8.8.8

and hit Enter. Then click + again and type this number:

8.8.4.4

and hit Enter. These are name servers belonging to Google, which are highly reliable. If after doing this you still see your old numbers (10.4.85.138 and 10.4.176.234), click on the 8.8.8.8 and 8.8.4.4 and drag them to the top of the list. This will tell your computer to use those name servers first.

Does this resolve your problem? If it does, it's your ISP that's at fault.
_________________________
Photo gallery, all about me, and more: www.xeromag.com/franklin.html

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#18137 - 10/09/11 02:16 PM Re: Loading problems [Re: tacit]
elizatyt Offline


Registered: 07/01/11
We live in a Motorhome, on the road. It seems that in changing locations my computer has tapped into someone elses connection which is how Airport has not been active but I have still been connected to the net.
A fellow Mac user did the following - Power "on" immediately hold down the
'command + option +r+p keys. After second sound for start up, release all keys.

There have not been any problems with the computer since !
Many thanks to all for the help. Eliza.

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#18141 - 10/09/11 03:15 PM Re: Loading problems [Re: elizatyt]
jchuzi Online


Registered: 08/04/09
Loc: New York State
I'm happy that the problem was solved. For future reference, the procedure is called resetting PRAM.
_________________________
Jon

OS 10.14.6, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#18148 - 10/10/11 02:10 AM Re: Loading problems [Re: jchuzi]
artie505 Online


Registered: 08/04/09
Can you (or someone else) suggest why zapping PRAM was helpful in this instance? Nothing in (Edit: either your linked doc or) Mac OS X: What's stored in PRAM seems pertinent.


Edited by artie505 (10/10/11 02:13 AM)
Edit Reason: Expand
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#18149 - 10/10/11 02:34 AM Re: Loading problems [Re: artie505]
jchuzi Online


Registered: 08/04/09
Loc: New York State
I don't have a clue; it doesn't make sense to me either. I posted the link because Eliza did not seem to be familiar with PRAM and knowledge is a good thing.

It's possible that resetting PRAM was simply coincidental in solving the problem but someone else will have to chime in about that.


Edited by jchuzi (10/10/11 09:31 AM)
_________________________
Jon

OS 10.14.6, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#18152 - 10/10/11 04:26 AM Re: Loading problems [Re: artie505]
dkmarsh Offline

Moderator

Registered: 08/04/09

Perhaps the USB dongle that was Eliza's expected means of connection to the Internet was no longer recognized by her Mac, and resetting PRAM allowed the re-recognition of connected devices (i.e. hardware recognition, rather than Network recognition).

Failure to recognize that connected devices are connected is symptom which is sometimes curable with a PRAM reset.
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dkmarsh • member, FineTunedMac Co-op Board of Directors

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#18155 - 10/10/11 07:59 AM Re: Loading problems [Re: dkmarsh]
artie505 Online


Registered: 08/04/09
Good thought; thanks.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#18164 - 10/10/11 09:32 AM Re: Loading problems [Re: dkmarsh]
jchuzi Online


Registered: 08/04/09
Loc: New York State
_________________________
Jon

OS 10.14.6, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#18265 - 10/13/11 11:50 AM Re: Unable to load ebay site [Re: elizatyt]
MG2009 Online


Registered: 08/05/09
Are you using SILVERLIGHT with HOTMAIL?

Not sure why, but I had no end of grief trying to use all the HOTMAIL features when SILVERLIGHT was installed (e.g. it wouldn't allow me to attach/upload files or documents to an e-mail).

Since I removed it - a month ago or so - HOTMAIL works as it should.

P.S. Prior to uninstalling SILVERLIGHT, I (sometimes) had issues with the eBay home page loading correctly or completely. Since SILVERLIGHT was removed, that problem has not shown up again. Coincidence?


*** MBPro with LION


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Moderator:  alternaut, dianne, dkmarsh