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Printer Idle or Unavailable
#17351 09/08/11 11:13 PM
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On the phone with a Canon Tech for an hour and he concluded it was a Mac issue. Printer shows itself in system pref (printer) but will not communicate when trying to print. I have a Macbook Pro 10.5.8. I never had any problems until now. It was running wireless for over a year, but now I it won't even run via USB. Suggestions?

Re: Printer Idle or Unavailable
llanodolan #17352 09/09/11 02:33 AM
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As I recall in Leopard there was/is an option in System Preferences > Print (&f ax?) to flush the print system. That will delete all your installed printers but the drivers are still there so reinstalling takes only a couple of minutes. That was always a sovereign cure for otherwise inexplicable print problems.

If that does not work or you are reluctant to try it there is a $30 utility called Print Therapy. Be sure and get the version that is appropriate for Leopard (OS X 10.5).


If we knew what it was we were doing, it wouldn't be called research, would it?

— Albert Einstein
Re: Printer Idle or Unavailable
llanodolan #17354 09/09/11 09:43 AM
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Mac OS X 10.5 Help: Resetting the printing system.

Note that among other things, this action "deletes all printer presets," so if you've got any unusual configurations saved as presets, you might want to make a note of them first.



dkmarsh—member, FineTunedMac Co-op Board of Directors
Re: Printer Idle or Unavailable
dkmarsh #17355 09/09/11 12:26 PM
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One of the nice things about Print Therapy is that it gives you the option to preserve your presets.


Jon

macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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