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#17114 - 08/20/11 03:18 PM En Francais??
MG2009 Offline


Registered: 08/05/09
Odd thing.

I noticed that when I install a new application I am taken to the install dialog box and proceed as usual.

However, when I am asked to confirm that I wish to install, the selection button appears in FRENCH.

This is the only time and place where this language change happens. Fortunately I can read enough French to continue with the install instructions. However, is there a way to set this up so that the entire set of instructions from beginning to end is in ENGLISH?

Thanks, Folks.

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#17116 - 08/20/11 03:55 PM Re: En Francais?? [Re: MG2009]
jchuzi Online


Registered: 08/04/09
Loc: New York State
Open System Preferences>Language & Text. Select the Language tab and see if English is at the top of the list. If not, drag it there.

I hope that this helps.
_________________________
Jon

OS 10.15.3, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#17138 - 08/22/11 08:39 AM Re: En Francais?? [Re: jchuzi]
MG2009 Offline


Registered: 08/05/09
Thanks for the info . . . However, there has been no change in the behaviour of the FRENCH dialogue box (even after logging in and out, etc.)


Installer essaye d'installer un nouveau logiciel.

Then,

Cancel OR Installer le logiciel

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#17144 - 08/22/11 10:36 AM Re: En Francais?? [Re: MG2009]
artie505 Online


Registered: 08/04/09
A shot in the dark here... Try running or, as the case may be, re-running the Combo Updater for whichever version of OS X you're running; it's the closest thing to an OS X "cure-all" there is.

If you're running OS X 10.6.8, be sure refer to Safari and 10.6.8 Combo heads-up.

If the Combo doesn't help, do some thorough searching with Google; it seems to me that your issue has a familiar ring to it.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#17152 - 08/22/11 04:20 PM Re: En Francais?? [Re: artie505]
MG2009 Offline


Registered: 08/05/09
I gave it a shot and re-installed the COMBO updater 10.7.1 - with no luck. The issue still remains . . . and I wouldn't even know where to begin looking for a solution through a Google Search.


blush

Thanks, anyway, for the tip.

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#17155 - 08/22/11 05:37 PM Re: En Francais?? [Re: MG2009]
dkmarsh Offline
Moderator

Registered: 08/04/09

Quote:
...when I install a new application I am taken to the install dialog box and proceed as usual.

Just to be clear, are you referring specifically to applications which are installed via Apple's Installer application? When did you begin experiencing this phenomenon—when you first began running Lion, or sometime after that?
_________________________

dkmarsh • member, FineTunedMac Co-op Board of Directors

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#17157 - 08/22/11 06:52 PM Re: En Francais?? [Re: dkmarsh]
MG2009 Offline


Registered: 08/05/09
Yes, that is correct: when using Apple's Installer application.

I purchased a brand-new MBPRo in March with Snow Leopard installed. I then bought and downloaded LION when it was released but did not initially notice the language issue (so I cannot say for sure if it was there when I first installed LION or somehow the discrepancy developed later).

I have also installed the latest LION update 10.7.1, when it was released - but that did not correct the situation.


P.S. I have done some Google searches, as recommended earlier, but have come up with nothing on the matter.

Thanks for any help you can provide.

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#17162 - 08/23/11 02:21 AM Re: En Francais?? [Re: MG2009]
jchuzi Online


Registered: 08/04/09
Loc: New York State
Since you bought the computer in March, you're covered under Applecare. A phone call to Apple seems to be in order, especially because this issue appears to be related to Apple installers and/or Lion.
_________________________
Jon

OS 10.15.3, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#17192 - 08/24/11 03:16 PM Re: En Francais?? [Re: MG2009]
macnerd10 Offline


Registered: 08/04/09
Loc: Los Angeles, CA
possibly similar
Can you try another admin account just in case?


Edited by macnerd10 (08/24/11 03:16 PM)
_________________________
Alex
3.1 GHz 13" MacBook Pro 2015, 8 GB RAM, OS 10.11.2, Office 2011, TimeWarner Cable
2.8 GHz Xeon Mac Pro 2010, 16 GB RAM, OS 10.11.2, Office 2011, LAN

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#17197 - 08/25/11 08:01 AM Re: En Francais?? [Re: macnerd10]
MG2009 Offline


Registered: 08/05/09
Thanks a heap.

I had contacted APPLECARE yesterday afternoon. The issue - and solution - were the same as the shown in the link provided by macnerd 10 . . . whose posting, coincidentally, was submitted at the same time I was on the phone with Apple.

grin

There was a corrupt PREFERENCE file (.plist); isolated to either the Address Book or the Internet Plug-ins Folders in the Admin Account only Library Folder (i.e. my Test account and two Guest accounts were not affected).

All is now as it should be. Yippee!!

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#17198 - 08/25/11 08:09 AM Re: En Francais?? [Re: jchuzi]
MG2009 Offline


Registered: 08/05/09
P.S. I was informed by APPLECARE that the 90-day warranty on "free technical help" has expired on the MacBookPro as it was purchased in March 2011.

However, another warranty covers the purchase of LION OSX (which I bought at the first of this month). So there was no charge for this tech advice yesterday.

Splitting hairs, I know, but thought I should clarify Apple's position on warranties . . . unless, of course, you buy into the AppleCare extended warranty package(s).

wink

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#17206 - 08/25/11 02:07 PM Re: En Francais?? [Re: MG2009]
artie505 Online


Registered: 08/04/09
Thanks for the info.

Do you know the precise terms of the Lion warrantee?
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#17215 - 08/25/11 11:02 PM Re: En Francais?? [Re: artie505]
MG2009 Offline


Registered: 08/05/09
Contacting APPLE directly would be the best source to find out their terms and policies regarding any warranties and service.

P.S. The fellow I spoke with simply informed me that there would be no charge for my call because I "had just bought LION."

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#17216 - 08/26/11 05:53 AM Re: En Francais?? [Re: MG2009]
joemikeb Online
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
All of Apple's license agreements and warranties can be found at http://www.apple.com/legal/sla/
_________________________
joemikeb • moderator

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