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email deleting
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Joined: Aug 2009
Likes: 2
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OP
Joined: Aug 2009
Likes: 2 |
imac 10.5.8
I cannot delete emails in my sent box. These are beige colored for some reason. The blue colored emails I can delete. I click the delete icon but then it changes to undelete and then back to delete. Why is this happening and how do I rectify it? I can delete from my in box okay. I can also empty my trashed email. jaybass
OS 13.6.6 iMac (Retina 5K, 27", 2017, 3.4 GHz Intel Core i5, 24 GB RAM, 2400 MHz DDR4. SuperDuper. 1 TB Lacie HD
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Re: email deleting
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Moderator
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Moderator
Joined: Aug 2009
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Hi, jaybass
What email application are you using? Gmail? Yahoo! Mail? other?
Does anything change if you shut down, wait a bit, and then restart?
Back up everything you can't afford to lose: documents, mail, movies, music, photos, and other data and settings.
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Re: email deleting
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Joined: Aug 2009
Likes: 2
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OP
Joined: Aug 2009
Likes: 2 |
Hi, Dianne,
Apple mail. There are (5) emails all dated 2010 (Aug. to Oct.)
I delete these emails and they are still there. I go to view
"Hide deleted messages", they hide. Return to "sent" messages, they reappear. I have restarted several times since having
this problem. Is it possible to do a custom installation that
would solve this issue?
Thanks for replying, jaybass
OS 13.6.6 iMac (Retina 5K, 27", 2017, 3.4 GHz Intel Core i5, 24 GB RAM, 2400 MHz DDR4. SuperDuper. 1 TB Lacie HD
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Re: email deleting
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Joined: Aug 2009
Likes: 15
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Joined: Aug 2009
Likes: 15 |
> I have restarted several times since having this problem.
I don't know whether it will help you, but shutting down, as dianne said, sometimes does things that just restarting doesn't.
The new Great Equalizer is the SEND button.
In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
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Re: email deleting
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Joined: Aug 2009
Likes: 16
Moderator
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Moderator
Joined: Aug 2009
Likes: 16 |
Have you rebuilt the mailbox?
"All you've got to do is own up to your ignorance honestly, and you'll find people who are eager to fill your head with information" --Walt Disney
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Re: email deleting
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Joined: Aug 2009
Likes: 2
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OP
Joined: Aug 2009
Likes: 2 |
Artie, Shutting down did not help.
joemikeb, clicking build solved my problem...I shall remember your advice. jaybass
OS 13.6.6 iMac (Retina 5K, 27", 2017, 3.4 GHz Intel Core i5, 24 GB RAM, 2400 MHz DDR4. SuperDuper. 1 TB Lacie HD
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Re: email deleting
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Joined: Aug 2009
Likes: 16
Moderator
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Moderator
Joined: Aug 2009
Likes: 16 |
Sometimes a mailbx index gets out of sync with the actual emix message files creating unusual events such as you were encountering. Rebuilding the mailbox recreates that index based on the actual emix message files present which, as you discovered, clears up the unusual situation.
"All you've got to do is own up to your ignorance honestly, and you'll find people who are eager to fill your head with information" --Walt Disney
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