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OS X kernel Trouble shooting
#14030 02/04/11 12:14 AM
Joined: Feb 2011
ph8tel Offline OP
OP Offline

Joined: Feb 2011
Hello,
I am trying to trouble shoot a kernel panic, this is what I have done so far. Anyone have some more suggestions on what I could try?
1.

Switch over to backup server.
2.

Asked the user what they were doing when this happened and if it had happened before.
3.

Checked the server maintenance log to see what changes have been made before the panic.
4.

Reviewed Crash Log for possible causes.
5.

Backtraced the error.
6.

Ran virus scan.
7.

Checked File permissions for incorrect settings.
8.

Checked for loose hardware including cards and cables.
9.

Used the Smmystem Profiler to check hardware status.
10.

Removed all peripheral devices.
11.

Removed all third party kernel extensions and tested them for compatibility.
12.

Bench tested the RAM, Hard Drives and other hardware to see if it is working properly.

any suggestions would be appreciated.
Thanks,
ph8

Re: OS X kernel Trouble shooting
ph8tel #14031 02/04/11 12:21 AM
Joined: Aug 2009
Likes: 1
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Joined: Aug 2009
Likes: 1
Have you tried everything suggested here? (I didn't do a cross-check.)


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: OS X kernel Trouble shooting
artie505 #14038 02/04/11 05:38 AM
Joined: Feb 2011
ph8tel Offline OP
OP Offline

Joined: Feb 2011
Thanks for the link. It gave me a bunch of ideas. I should be able to figure it out from here.

cheers,
ph8

Re: OS X kernel Trouble shooting
ph8tel #14039 02/04/11 07:03 AM
Joined: Aug 2009
Likes: 1
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Joined: Aug 2009
Likes: 1
Good luck, and, by the way, welcome to FineTunedMac. smile


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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