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#12961 - 11/27/10 12:24 PM Best Disk Utility Software
slolerner Offline


Registered: 08/25/09
Loc: New York City
I keep getting the same error message in Apple Disk Utility that I have incorrect file count. I tried to correct it by running Disk Utility over and over and it finally created a "Lost + Found" folder with nothing in it and problem went away. Now it Baaaaccckkk. Is Disk Warrior the best thing to fix this? It looks bad. Also, once I fix it, I can't fix my Time Machine back-ups, can I? They probably have this same error.
_________________________
Mid 2010 MacBook Pro 13"
2.4GHz, 750GB SATA HD, 8 GB RAM, OS 10.7.5
1 HDX1500 2TB Ext.HD, 2 HDX1500 1TB Ext.HD
HP Laserjet 6MP printing postscript via 10/100 Intel print server
Netgear WN2500RP Range Extender (Ira rocks!)
Linksys WRT1900AC Wireless Router
Brother MFC-9340CDW Color Laser
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#12963 - 11/27/10 12:34 PM Re: Best Disk Utility Software [Re: slolerner]
jchuzi Online


Registered: 08/04/09
Loc: New York State
I am very much a fan of Disk Warrior. It has saved my bacon on more than one occasion. Of course, you won't know if it can fix it until you try. You can use DW with a Time Machine backup but, in my experience, it takes a long time. For comparison purposes only, my TM drive has a capacity of 500 GB and DW takes 20-30 minutes to go through its routine. Rebuilding the directory on my main drive (while booted from a clone) takes 5 minutes or less. If you have a lot of directory errors, it can take much longer.

Assuming that DW can fix this, your next TM backup should not have this error so, unless you need previous backups, it shouldn't matter.

Before spending the money, you might want to post the DU log of the directory repair. Someone may be able to give you a better answer.
_________________________
Jon

OS 10.14.2, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#12965 - 11/27/10 01:38 PM Re: Best Disk Utility Software [Re: jchuzi]
slolerner Offline


Registered: 08/25/09
Loc: New York City
**********
2010-11-27 16:42:48 -0500: Disk Utility started.

2010-11-27 16:43:11 -0500: Verifying volume “CrackBook Pro”
2010-11-27 16:43:11 -0500: Starting verification tool:
2010-11-27 16:44:08 -0500: Performing live verification.
2010-11-27 16:44:08 -0500: Checking Journaled HFS Plus volume.
2010-11-27 16:44:08 -0500: Checking extents overflow file.
2010-11-27 16:44:08 -0500: Checking catalog file.
2010-11-27 16:44:08 -0500: Missing thread record (id = 21729083)
2010-11-27 16:44:08 -0500: Incorrect number of thread records
2010-11-27 16:44:08 -0500: Checking multi-linked files.
2010-11-27 16:44:08 -0500: Checking catalog hierarchy.
2010-11-27 16:44:08 -0500: Invalid volume file count
2010-11-27 16:44:08 -0500: (It should be 636938 instead of 636939)
2010-11-27 16:44:08 -0500: Checking extended attributes file.
2010-11-27 16:44:08 -0500: Checking volume bitmap.
2010-11-27 16:44:08 -0500: Checking volume information.
2010-11-27 16:44:08 -0500: The volume CrackBook Pro was found corrupt and needs to be repaired.
2010-11-27 16:44:08 -0500: Error: This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk.2010-11-27 16:44:08 -0500:
2010-11-27 16:44:08 -0500: Disk Utility stopped verifying “CrackBook Pro”: This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk.
2010-11-27 16:44:08 -0500:

**********
2010-11-27 17:24:14 -0500: Disk Utility started.

2010-11-27 17:24:36 -0500: Verifying volume “CrackBook Pro”
2010-11-27 17:24:36 -0500: Starting verification tool:
2010-11-27 17:24:37 -0500: Performing live verification.
2010-11-27 17:24:37 -0500: Checking Journaled HFS Plus volume.
2010-11-27 17:24:37 -0500: Checking extents overflow file.
2010-11-27 17:25:33 -0500: Checking catalog file.
2010-11-27 17:25:33 -0500: Checking multi-linked files.
2010-11-27 17:25:33 -0500: Checking catalog hierarchy.
2010-11-27 17:25:33 -0500: Checking extended attributes file.
2010-11-27 17:25:33 -0500: Checking volume bitmap.
2010-11-27 17:25:33 -0500: Checking volume information.
2010-11-27 17:25:33 -0500: The volume CrackBook Pro appears to be OK.
2010-11-27 17:25:33 -0500: Repair tool completed:
2010-11-27 17:25:33 -0500:
2010-11-27 17:25:33 -0500:


Ok, so it's fixed this time again using the startup disk and added 2 folders to the "Lost + Found" folder and those folders don't appear to have anything in them. I ran disk utility on the Time Machine drive and it didn't find any errors. (Weird) Any thoughts? Can I trash this "Lost + Found" folder? It makes me frown nervous.
_________________________
Mid 2010 MacBook Pro 13"
2.4GHz, 750GB SATA HD, 8 GB RAM, OS 10.7.5
1 HDX1500 2TB Ext.HD, 2 HDX1500 1TB Ext.HD
HP Laserjet 6MP printing postscript via 10/100 Intel print server
Netgear WN2500RP Range Extender (Ira rocks!)
Linksys WRT1900AC Wireless Router
Brother MFC-9340CDW Color Laser
iPad Air

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#12966 - 11/27/10 01:53 PM Re: Best Disk Utility Software [Re: slolerner]
jchuzi Online


Registered: 08/04/09
Loc: New York State
Did you actually boot from the installation disk and run Repair Disk rather than Verify Disk? If you merely verified, that does not effect any repairs. You need to follow the instructions in Mac OS X - Using Disk Utility to Repair a Disk.

I apologize if you did this but I thought it best to clarify. I can't answer your question about the Lost And Found folder.
_________________________
Jon

OS 10.14.2, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#12970 - 11/27/10 03:27 PM Re: Best Disk Utility Software [Re: slolerner]
joemikeb Online

Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
Jon's question is valid, but Disk Utility has long had a reputation as a very weak disk repair utility. Sometimes running DU multiple times will eventually effect a repair that was not fixed on the first pass, which may have happened in your case. Disk Utility was improved in Leopard and Snow Leopard but on a scale of 1 to 10, where 10 is top of the heap, it is probably about a 2 or 3 so common wisdom says you should have one or more of the third party disk utilities.

Diskwarrior is generally considered to be the best volume repair utility, but TechTool Pro and Drive Genius have both been known to repair a volume after Diskwarrior had failed and both TTP and DG both have feature sets beyond what is available in Diskwarrior. For what it is worth, the last two times I have taken a Mac to the Genius Desk, their first set of drive tests were performed with Drive Genius. Personally I think everyone should have a bootable external drive with one or more of these utilities installed - just in case. I have TTP and DG on mine.
_________________________
joemikeb • moderator

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#12971 - 11/27/10 03:40 PM Re: Best Disk Utility Software [Re: jchuzi]
slolerner Offline


Registered: 08/25/09
Loc: New York City
Jon,
Always good to ask. Yeah, I did it exactly like the instructions you sent me said to do it. I never even bother to do the 'test' first, just the repair.

Just found this string:

http://hints.macworld.com/article.php?story=20040722160538864

I wonder if I should bring the computer back? Maybe the HD really is bad. It's still under Apple warranty.
_________________________
Mid 2010 MacBook Pro 13"
2.4GHz, 750GB SATA HD, 8 GB RAM, OS 10.7.5
1 HDX1500 2TB Ext.HD, 2 HDX1500 1TB Ext.HD
HP Laserjet 6MP printing postscript via 10/100 Intel print server
Netgear WN2500RP Range Extender (Ira rocks!)
Linksys WRT1900AC Wireless Router
Brother MFC-9340CDW Color Laser
iPad Air

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#12981 - 11/27/10 06:48 PM Re: Best Disk Utility Software [Re: slolerner]
slolerner Offline


Registered: 08/25/09
Loc: New York City
I just found this horrifying link on Seagate's own web page about the drive this mac has and Mac Sudden Motion Sensor:

http://forums.seagate.com/t5/Barracuda-X...20ASG/m-p/31340

I think the drive needs to be replaced. Rats.
_________________________
Mid 2010 MacBook Pro 13"
2.4GHz, 750GB SATA HD, 8 GB RAM, OS 10.7.5
1 HDX1500 2TB Ext.HD, 2 HDX1500 1TB Ext.HD
HP Laserjet 6MP printing postscript via 10/100 Intel print server
Netgear WN2500RP Range Extender (Ira rocks!)
Linksys WRT1900AC Wireless Router
Brother MFC-9340CDW Color Laser
iPad Air

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#12985 - 11/28/10 03:24 AM Re: Best Disk Utility Software [Re: slolerner]
jchuzi Online


Registered: 08/04/09
Loc: New York State
I would definitely bring the computer back to Apple to check the drive. Take advantage of the warranty. And, considering the numerous problems that have been reported with Seagate, it would be prudent to back up everything ASAP.

Have you tested the drive using SMART? SMART is not exactly infallible if it says that the drive is OK but it is 100% accurate if it says the drive is failing. If you have access to TechTool Pro or TechTool Deluxe, you could also run a surface scan although that might take several hours.
_________________________
Jon

OS 10.14.2, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#12987 - 11/28/10 06:47 AM Re: Best Disk Utility Software [Re: slolerner]
jchuzi Online


Registered: 08/04/09
Loc: New York State
Here's another thought: When you booted from the installation disk, was that the same OS version as the one that's installed? If you used, for example, a 10.5 disk to repair a 10.6 system, the version of Disk Utility will not be correct.

Just asking.
_________________________
Jon

OS 10.14.2, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#12992 - 11/28/10 12:08 PM Re: Best Disk Utility Software [Re: jchuzi]
joemikeb Online

Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
Originally Posted By: jchuzi
Have you tested the drive using SMART? SMART is not exactly infallible if it says that the drive is OK but it is 100% accurate if it says the drive is failing. If you have access to TechTool Pro or TechTool Deluxe, you could also run a surface scan although that might take several hours.
Unlike other apps that report S.M.A.R.T. status, TechTool Pro reports not only the summary pass/fail or verified/unverified, it reports each of the S.M.A.R.T. parameters current value, and the safe range established by the drive manufacturer.

Drive Genius will do a surface scan as TechTool Pro does, and extensive research indicates a surface scan is by far the best indicator of an impending drive failure. Empirically it seems as if Drive Genius does its volume repairs in less time and is also faster at defragmenting a volume than TechTool Pro. Surface scan on the other hand is slow no matter what utility you are using. Each of the three major volume repair products have important unique features.
_________________________
joemikeb • moderator

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#12996 - 11/28/10 02:05 PM Re: Best Disk Utility Software [Re: joemikeb]
Virtual1 Offline


Registered: 08/04/09
Loc: Iowa
Surface scan on the other hand is slow no matter what utility you are using.

Unless you're one of the smart lads that has their computer doing a slow surface crawl continuously wink

I have about a dozen drives here under that level of protection, and recently though I've been having problems with one specific drive whose throughput drops below 1mb/sec when certain rsync backups are running on it. Wish it wouldn't do that, I'm getting tired of the warning emails.

In the last year it's tagged two 1tb ext usb drives that were getting ready to die, and in both cases I've been able to get a replacement drive in the building before the drive finally died. (even with backups I prefer to know my drives are healthy)
_________________________
I work for the Department of Redundancy Department

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#13000 - 11/28/10 02:50 PM Re: Best Disk Utility Software [Re: jchuzi]
slolerner Offline


Registered: 08/25/09
Loc: New York City
Originally Posted By: jchuzi
Here's another thought: When you booted from the installation disk, was that the same OS version as the one that's installed? If you used, for example, a 10.5 disk to repair a 10.6 system, the version of Disk Utility will not be correct.

Just asking.


It shipped with SL and that's the disk I used to make the repair, same as last time when the 'Lost + Found' first showed up, but it happened again. Not good.

Last night I ran the built-in Hardware Test the Mac comes with, you know, when you start it up pressing the D key. I ran the long tests and I went to sleep. When I woke up it didn't find any problems. I don't know if that does a surface scan. I'd rather not throw out money on all kinds of disk utilities if it's just a plain bad drive. If there is one utility that is a general 'must have,' that's fine. I just can't afford 3 packages. Anyway...

I think I can make a pretty good case at the dealer where I bought it that does Apple Warranty repairs that it needs a new HD. The touchy point may be what they will be willing to replace it with. It looks like the Seagate was the cheapest 500mb 7200 going. I'm trying to research which drive doesn't seem to have a conflict with SMS like the Seagate one. I have awhile left in the Apple warranty to do some research and additional time in the Seagate warranty.

Apparently, Apple is not giving straight answers as to whether the SMS function is part of the drive or part of the Apple hardware.

http://forums.dealmac.com/read.php?4,2845067

I think I may or may not be dealing with a very complicated problem. For those who didn't see this link, here is where I first stumbled upon the idea that SMS was involved in the HD errors I was getting:

http://forums.seagate.com/t5/Barracuda-X...20ASG/m-p/31340

I did download an SMS based game just to see if SMS was working, and it was. Any thoughts here?

Also, if I do get a new drive, I think it will have to be built 'from scratch' and put just my user files in because I think if I do a backup and restore it will retain this file count error. Arrgggg.


Edited by alternaut (11/29/10 06:52 PM)
Edit Reason: Fixed links
_________________________
Mid 2010 MacBook Pro 13"
2.4GHz, 750GB SATA HD, 8 GB RAM, OS 10.7.5
1 HDX1500 2TB Ext.HD, 2 HDX1500 1TB Ext.HD
HP Laserjet 6MP printing postscript via 10/100 Intel print server
Netgear WN2500RP Range Extender (Ira rocks!)
Linksys WRT1900AC Wireless Router
Brother MFC-9340CDW Color Laser
iPad Air

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#13044 - 11/29/10 03:06 PM Re: Best Disk Utility Software [Re: slolerner]
dianne Offline
Moderator

Registered: 08/04/09
slolerner,

The link to the Seagate forums in post #13000 goes to Page Not Found.

Might this be the Knowledge Base topic you are citing?
Beware of the Momentus 7200.4 ST9500420ASG
_________________________
dianne • moderator

Back up everything you can't afford to lose – documents, mail, movies, music, photos, and other data and settings.

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#13045 - 11/29/10 03:19 PM Re: Best Disk Utility Software [Re: dianne]
slolerner Offline


Registered: 08/25/09
Loc: New York City
Yes.
_________________________
Mid 2010 MacBook Pro 13"
2.4GHz, 750GB SATA HD, 8 GB RAM, OS 10.7.5
1 HDX1500 2TB Ext.HD, 2 HDX1500 1TB Ext.HD
HP Laserjet 6MP printing postscript via 10/100 Intel print server
Netgear WN2500RP Range Extender (Ira rocks!)
Linksys WRT1900AC Wireless Router
Brother MFC-9340CDW Color Laser
iPad Air

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#13078 - 11/30/10 05:37 PM Re: Best Disk Utility Software [Re: slolerner]
slolerner Offline


Registered: 08/25/09
Loc: New York City
Here's another discussion of the problem with this Seagate drive:

http://www.mac-forums.com/forums/apple-n...e-momentus.html

They seem to like the Western Digital Black, if it's still available.

This is the model number on the Seagate in my MBP, I wanted the 7200rpm drive: ST9500420ASG

The G at the end means it has the G Shock protection which conflicts with the Mac's Sudden Motion Sensor. Whether that is what is causing the directory problems or not, I don't think the drive should be replaced with the same model because if it is the problem it will happen again when it isn't under warranty! Like I said, I have time to make a decision.
_________________________
Mid 2010 MacBook Pro 13"
2.4GHz, 750GB SATA HD, 8 GB RAM, OS 10.7.5
1 HDX1500 2TB Ext.HD, 2 HDX1500 1TB Ext.HD
HP Laserjet 6MP printing postscript via 10/100 Intel print server
Netgear WN2500RP Range Extender (Ira rocks!)
Linksys WRT1900AC Wireless Router
Brother MFC-9340CDW Color Laser
iPad Air

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#13079 - 11/30/10 05:44 PM Re: Best Disk Utility Software [Re: jchuzi]
slolerner Offline


Registered: 08/25/09
Loc: New York City
Originally Posted By: jchuzi
And, considering the numerous problems that have been reported with Seagate, it would be prudent to back up everything ASAP.


I love the Avastor back up drives I bought. cool I sleep well at night. I'm even thinking of mirroring them...
_________________________
Mid 2010 MacBook Pro 13"
2.4GHz, 750GB SATA HD, 8 GB RAM, OS 10.7.5
1 HDX1500 2TB Ext.HD, 2 HDX1500 1TB Ext.HD
HP Laserjet 6MP printing postscript via 10/100 Intel print server
Netgear WN2500RP Range Extender (Ira rocks!)
Linksys WRT1900AC Wireless Router
Brother MFC-9340CDW Color Laser
iPad Air

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#13090 - 12/01/10 09:04 AM Re: Best Disk Utility Software [Re: slolerner]
macnerd10 Offline


Registered: 08/04/09
Loc: Los Angeles, CA
Avastor drives are not rated best by Macworld due to their relative slowness. However, even my favorite OWC Mercury-on-the-go has some problems with some users. Go figure...
_________________________
Alex
3.1 GHz 13" MacBook Pro 2015, 8 GB RAM, OS 10.11.2, Office 2011, TimeWarner Cable
2.8 GHz Xeon Mac Pro 2010, 16 GB RAM, OS 10.11.2, Office 2011, LAN

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#13135 - 12/03/10 10:16 AM Re: Best Disk Utility Software [Re: macnerd10]
Virtual1 Offline


Registered: 08/04/09
Loc: Iowa
Originally Posted By: macnerd10
even my favorite OWC Mercury-on-the-go has some problems with some users. Go figure...


I've got an OWC aluminum enclosure and it smokes almost anything else on USB speed. Whatever they're using for a sata/usb bridge chip, it's a real winner. I put in a drive I know can do 89mb/sec, and it does 32mb/sec sustained over USB, which is the spec's practical max. This, compared with other that can vary anywhere from 8.9 - 25mb.sec. Most of the cheap external adapters and docks do 9mb/sec, and most of the bundled usb drives (mybook etc) do 18.

I'm referring specifically to their "0mb" empty enclosures. Expensive for an empty enclosure, but worth every penny.
http://eshop.macsales.com/item/Other%20World%20Computing/MEFW924AL1K/
I had one of those on my christmas list last year, and had to be sure to specifically educate them that this was an empty enclosure. When she was on the phone with them the guy said "you do realize this is an empty enclosure, right?" wink

Of course the port on your mac has to be up to the task. The left port on this mbp for example, does 1/2 the speed of the right port due to the internal hubbing, and from my talks with Netgear engineers, Apple's PCI interface for USB effectively caps added USB cards to 18mb./sec. (which really annoys me, my backup machine has TWO of those 4 port cards in it for its 9 external drives, and speed JUST STINKS, all 2tb drives had to be moved to the built-in USB ports)

_________________________
I work for the Department of Redundancy Department

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#13173 - 12/05/10 09:48 AM Re: Best Disk Utility Software [Re: Virtual1]
MicroMatTech3 Offline


Registered: 08/04/09
Thanks for reminding me that I need to get an enclosure for the drive I salvaged from my MacBook Pro Core 2 Duo. This should do the job:

OWC Mercury On-The-Go FireWire 800 / USB 2.0 Portable Kit.
_________________________
MicroMat Inc
Makers of TechTool

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#13212 - 12/06/10 08:32 AM Re: Best Disk Utility Software [Re: MicroMatTech3]
Virtual1 Offline


Registered: 08/04/09
Loc: Iowa
I had a bit of difficulty with that particular line. I had the one that had dual 800, single 800 and usb on it, and one of the 800 ports kept failing. I RMA'd it twice.

I finally replaced it with a Lacie Rugged 500gb and am happy with it.
_________________________
I work for the Department of Redundancy Department

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#13785 - 01/17/11 03:20 PM Re: Best Disk Utility Software [Re: Virtual1]
slolerner Offline


Registered: 08/25/09
Loc: New York City
So, it's been awhile but here's the lowdown on the disk errors on the Seagate Momentous that shipped in my MBP:

I went back to where I purchased the MBP and after a 'conversation,' that escalated to a manager, I was offered two alternatives, a so-called 'new' Hitachi installed for free and the remainder of the one-year Applecare warranty would cover the computer *and* the drive or I could bring in the drive of my choice and have it installed for free and the remainder of the one-year warranty would only cover the computer. In either case the data would be transferred for free, but big whoop, some tech gets access to all my email addresses and files. No thanks. Plus, the error might be copied to the new drive. I opted to buy a WD Scorpion Black with a 5-year warranty after I called them and spoke to support and was reassured it had no shock protection, only head-parking and was certified for the MBP. Only 6-months left on the Apple warranty anyway and I really don't believe that they would put a new drive in a used computer. (Call me skeptical, but I had to ask several times for my old drive back after they put the new one in.) Don't mean to sound so cranky, but the whole situation should not have happened and when it was discovered should have been a recall. This new drive is SO quiet, no vibration, I love it! and a 5 year warranty! My credit card might even double it to 10, who knows. I'm a happy camper. (I don't camp) Thanks again to all my friends on FTM!
_________________________
Mid 2010 MacBook Pro 13"
2.4GHz, 750GB SATA HD, 8 GB RAM, OS 10.7.5
1 HDX1500 2TB Ext.HD, 2 HDX1500 1TB Ext.HD
HP Laserjet 6MP printing postscript via 10/100 Intel print server
Netgear WN2500RP Range Extender (Ira rocks!)
Linksys WRT1900AC Wireless Router
Brother MFC-9340CDW Color Laser
iPad Air

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#13795 - 01/18/11 11:02 AM Re: Best Disk Utility Software [Re: slolerner]
Virtual1 Offline


Registered: 08/04/09
Loc: Iowa
Originally Posted By: slolerner
but I had to ask several times for my old drive back after they put the new one in


Here, when a customer is upgrading to a larger drive, we don't give it back unless they ask for it. If they request the old drive, we also suggest they get an enclosure for it, but we certainly don't hassle them over it.

Same goes for RAM, we usually toss it in the used memory box. Which we really should be considering ebaying off quicker, that stuff turns worthless so fast. We have quite a pile of 256mb sodimms from macbook upgrades. I've only seen a person request their old memory back a couple times, it's quite rare.

Somewhat OT, Apple charges quite a premium on larger hard drives and more memory when you CTO, our customers are usually much better off getting the low end and having us upgrade their ram/hdd with something else. (imac hard drive upgrade labor being the exception) But there are a few that insist on genuine Apple OEM and are willing to pay for it.

Drives that are not requested back get used as service drives usually, or sometimes sold very cheaply as used hard drives for the cash-strapped students we get in. We keep close to a dozen drives here with bootable diagnostics and installers around here, and often can do free software installations for customers because of how quickly installations from hard drive can be run.

In-warranty replacements of course require us to send back the failed hard drive to apple, not that anyone would want a flakey/bad hard drive anyway. I've discussed this policy with several others in the past, that were saying we should always just hand it to them when they check out. But for the 95% of people that don't ask for it, if we gave it to them, they'd almost certainly take it home, toss it in a drawer, and there it would rot, providing them with no benefit. At least we're putting otherwise wasted gear to use. If they want it back they can ask anytime.

We have the same policy on dead hard drives. We just hang onto them unless they request them back. They're tagged and filed away. Occasionally we get customers, as much as 6 months out, coming back and asking if we still have their old drive, and we do. That's a drive that may have otherwise been lost or damaged by the customer in that time before they decided to pay for recovery, so that's actually a free service we provide them. A much larger percentage of customers ask for their old drive when it's being replaced due to failure, closer to 10-15%.
_________________________
I work for the Department of Redundancy Department

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#13797 - 01/18/11 12:32 PM Re: Best Disk Utility Software [Re: Virtual1]
slolerner Offline


Registered: 08/25/09
Loc: New York City
I would agree with you, Virtual, except that in this case I paid an extra $50 for the faster drive when I bought the machine. I asked for that refunded towards my buying the new one myself out of pocket because the drive was useless in that computer but it got met with the head tech at an Apple Authorized Warranty Service Center saying, "Well, I didn't put it in there. Apple put it in there." There was nothing wrong with the old drive except it was inappropriate in a machine with SMS because it had a competing G-shock system and they knew it but it was cheap drive so Apple chose to use it as their 'upgraded,' drive, so it would make a perfectly good backup for me since I had already paid for it twice(by buying the new one and paying for the upgrade) or a primary in any computer without SMS or with SMS turned off. (It's already in an external case and reformatted and fine.) There was nothing wrong with the drive.

Maybe if I eat something now I won't be as cranky.
_________________________
Mid 2010 MacBook Pro 13"
2.4GHz, 750GB SATA HD, 8 GB RAM, OS 10.7.5
1 HDX1500 2TB Ext.HD, 2 HDX1500 1TB Ext.HD
HP Laserjet 6MP printing postscript via 10/100 Intel print server
Netgear WN2500RP Range Extender (Ira rocks!)
Linksys WRT1900AC Wireless Router
Brother MFC-9340CDW Color Laser
iPad Air

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#13798 - 01/18/11 01:23 PM Re: Best Disk Utility Software [Re: slolerner]
Virtual1 Offline


Registered: 08/04/09
Loc: Iowa
I would call up apple and ask for some compensation. Maybe a $50 ITMS gift card.

btw are those good on the app store as well?
_________________________
I work for the Department of Redundancy Department

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#13799 - 01/18/11 01:43 PM Re: Best Disk Utility Software [Re: Virtual1]
slolerner Offline


Registered: 08/25/09
Loc: New York City
Not a bad idea. No iphone, however. This simpleton wants the simple life tongue
_________________________
Mid 2010 MacBook Pro 13"
2.4GHz, 750GB SATA HD, 8 GB RAM, OS 10.7.5
1 HDX1500 2TB Ext.HD, 2 HDX1500 1TB Ext.HD
HP Laserjet 6MP printing postscript via 10/100 Intel print server
Netgear WN2500RP Range Extender (Ira rocks!)
Linksys WRT1900AC Wireless Router
Brother MFC-9340CDW Color Laser
iPad Air

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