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#12552 - 10/26/10 08:03 AM Apple bug report question...
artie505 Online


Registered: 08/04/09
I'd like to file one that deals with Safari extensions, and I'd like to include my machine profile and a crash report, but I can't locate a link that allows attachments.

Will somebody please direct me to the obvious?

Thanks.
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#12555 - 10/26/10 08:54 AM Re: Apple bug report question... [Re: artie505]
Kevin M. Dean Offline


Registered: 08/04/09
Loc: Florida
If an extension has crashed, have you contacted the extension's developer first?

Also, you can try the latest Webkit Nightly to see if the crash problem still exists there.

http://nightly.webkit.org/
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#12557 - 10/26/10 09:55 AM Re: Apple bug report question... [Re: artie505]
jchuzi Offline


Registered: 08/04/09
Loc: New York State
Will the report allow you to paste the profile and crash report (instead of attaching it)?
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OS 10.15.4, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#12558 - 10/26/10 12:33 PM Re: Apple bug report question... [Re: Kevin M. Dean]
artie505 Online


Registered: 08/04/09
Thanks for the link, Kevin, but I doubt it would be helpful, because the issue can't be duplicated.

No, it's not an extension that crashed; what happened is that installing a SnapBack update wiped AdBlock's "Local Storage," and Safari crashed in the balance.

This is the second time the same thing has happened - the "wipe," anyhow; I don't remember about the crash - and it's one of the developers who suggested going through Console and crash logs and filing a bug report.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#12559 - 10/26/10 12:36 PM Re: Apple bug report question... [Re: jchuzi]
artie505 Online


Registered: 08/04/09
Originally Posted By: jchuzi
Will the report allow you to paste the profile and crash report (instead of attaching it)?

I suppose I could do that, Jon, but it's so inelegant that I can't believe it's the only route Apple has provided.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#12562 - 10/26/10 03:43 PM Re: Apple bug report question... [Re: artie505]
dkmarsh Offline
Moderator

Registered: 08/04/09

Register as an Apple Developer.

Originally Posted By: developer.apple.com
Use the Apple Bug Reporter to submit and track bug reports and enhancements requests for iOS, Mac OS X and Safari.

Costs you nothing but a few minutes of time, and the Bug Reporter interface includes the means to upload files. ("For crashing issues, upload any pertinent crash logs. For reports against Hardware, Printing, Graphics or Audio, upload the System Profiler Report or Windows System configuration.")
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#12564 - 10/26/10 03:53 PM Re: Apple bug report question... [Re: dkmarsh]
artie505 Online


Registered: 08/04/09
Great! Thanks. I knew there had to be something somewhere. (As long as they don't expect me to develop anything more complex than a winter cold, though.)
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#12601 - 10/29/10 11:33 AM Re: Apple bug report question... [Re: artie505]
Virtual1 Offline


Registered: 08/04/09
Loc: Iowa
Originally Posted By: artie505
I'd like to file one that deals with Safari extensions, and I'd like to include my machine profile and a crash report, but I can't locate a link that allows attachments.

Will somebody please direct me to the obvious?

Thanks.


We're here to help
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#12602 - 10/29/10 01:04 PM Re: Apple bug report question... [Re: Virtual1]
artie505 Online


Registered: 08/04/09
Damn... That made me laugh out loud. grin

Thanks.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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