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 Getting "Bad Gateway" message
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Joined: Aug 2009
Likes: 14
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OP
Joined: Aug 2009
Likes: 14 |
When I try to connect with secure messaging from a financial institution, Safari grinds away for a long time and then I get a blank page with "Bad Gateway". Thinking it might be Safari, I did a Clear History but that didn't help.
Is the problem likely to be at my end or more likely somewhere else, like servers not communicating?
ryck
"What Were Once Vices Are Now Habits" The Doobie Brothers
iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4
OS Sonoma 14.4.1
Canon Pixma TR 8520 Printer
Epson Perfection V500 Photo Scanner c/w VueScan software
TM on 1TB LaCie USB-C
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Re: Getting "Bad Gateway" message
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Joined: Aug 2009
Likes: 7
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Joined: Aug 2009
Likes: 7 |
Did you try another browser? You only mentioned Safari.
Jon
macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
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Re: Getting "Bad Gateway" message
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Joined: Aug 2009
Likes: 14
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OP
Joined: Aug 2009
Likes: 14 |
Did you try another browser? No. I'm quite comfortable with the level of protection I have with Safari and the ability to use things like "Private Window", and am not anxious to access confidential financial information with an unknown entity.
ryck
"What Were Once Vices Are Now Habits" The Doobie Brothers
iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4
OS Sonoma 14.4.1
Canon Pixma TR 8520 Printer
Epson Perfection V500 Photo Scanner c/w VueScan software
TM on 1TB LaCie USB-C
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Re: Getting "Bad Gateway" message
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Joined: Aug 2009
Likes: 16
Moderator
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Moderator
Joined: Aug 2009
Likes: 16 |
Your browser is not an issue. Bad gateway explained and suggestions for fixing it.
If we knew what it was we were doing, it wouldn't be called research, would it?
— Albert Einstein
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Re: Getting "Bad Gateway" message
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Joined: Aug 2009
Likes: 14
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OP
Joined: Aug 2009
Likes: 14 |
Your browser is not an issue. Appears to be true. I tried everything at the recommended site but it made no difference. I have advised the sender who has contacted the company's IT department.
Last edited by ryck; 04/11/22 12:21 AM.
ryck
"What Were Once Vices Are Now Habits" The Doobie Brothers
iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4
OS Sonoma 14.4.1
Canon Pixma TR 8520 Printer
Epson Perfection V500 Photo Scanner c/w VueScan software
TM on 1TB LaCie USB-C
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