Home Forums Networks & Cross-Platform Networking Windows Friendly

Remember the days when we could send stuff via email with Apple mail and there was the choice to make it windows friendly? I don't see that anymore.

Check Attachments in Mail's Edit menu.

Oh, I never would have looked there. Thanks, DK.

An often overlooked aid is an application's "Help" menu. I started to type "windows friendly" into Mail's Help menu and DK's recommendation came up first thing.

Thanks, Ira. You know I used to use "Help" but it was rarely helpful, so I got out of the habit!

On more than one occasion, I have found it more helpful to go to Apple Tech Support (online) than to use the Help menu. For even faster results, use DuckDuckGo or (shudder!) Google.

Don't you have to pay for Online Tech Support? Yeah, I don't use Google but duckduckgo is getting iffy too.

What's the big knock on Google?

It generates the best search results, and I just never log in, so they've got nothing on me. I suppose they may track ISP addresses, but that seems unlikely, because it would require enormous resources and generate zero income.

Online tech support is free. Visit https://support.apple.com

Tech support covers the OS. AppleCare covers your Mac itself.

The link on the left side of the page to which Jon ultimately links - "Have a question?" - is to the Apple Community. The link on the right side - "Tell us how we can help" - gets you to Apple.

I may be late catching up to this but Apple has recently performed some re-branding of their support options. AppleCare has long been used, and remains, as a generic term for all of Apple's support options. Paid AppleCare has now been re-branded as AppleCare+ (don't overlook the plus). For a complete description see this Apple document but in summary...


Apple technical support includes: access to their on-line tech support documents, in-store classes and one-on-one training sessions, genius desk visits, on-line how to videos, and Apple support forums. IT DOES NOT INCLUDE HARDWARE REPAIRS.

REPAIRS*¹, up to and including complete product replacement, are covered under warranty for up to a year, depending on the product, and following that by Apple Care+. Even physical loss or theft is covered under some Applecare+ options*². Applecare+ attaches to the specific device not to the individual purchaser*³.

Personally I automatically purchase the additional Applecare+ with every Apple product and it has proven invaluable. Over the years I have received three new computers, an Apple watch, a new laptop battery, and two hard drives under Applecare+ with no questions asked.

FOOTNOTE:

1. Repairs do not include upgrades. For example in the case of a failed HD, Apple will only replace the drive with another drive of the same capacity and specifications as the one that was in the device when it was purchased.
2. This is very recent and fortunately I have not had the need to test it -- yet.
3. I passed a laptop along to a college student friend. Later, when it exhibited signs of battery swelling, Apple replaced the laptop under Applecare+ even though it was no longer listed on my account.

All good to know! When I purchase Applecare I always get it from a third party as it is so much cheaper.

You've got it backwards. The former is for the latter, and vice-versa.

Recalls transcend AppleCare...affecting all Macs in the affected class, regardless of age.

OK.