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Stuck in Full Screen
#58756 05/26/21 04:13 AM
Joined: Sep 2009
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Lately my Mac has been stuck in full screen when watching videos. It happens in Safari and Firefox. I have to actually force quit to get out of it. I ran disk utility first aid but nothing has changed. Any ideas?


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 91,0.2
Music 1.0.6.10
iPhone 7 Version 14.1




Re: Stuck in Full Screen
plantsower #58757 05/26/21 04:51 AM
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The keyboard shortcut for exiting full screen mode is to hit the ESC key.....did that not work for you?

The other method for exiting full screen mode is to push your cursor off the top of the screen to reveal (pop down) the normal red / amber / green pills, then click on the green pill to toggle out of full screen mode and return to standard window display.....did that method quit working for you?


Freedom is never free....thank a Service member today.
Re: Stuck in Full Screen
MacManiac #58758 05/26/21 05:04 AM
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Hi: Yes, I know about using the ECS button but it quit working for me.
Originally Posted by MacManiac
The keyboard shortcut for exiting full screen mode is to hit the ESC key.....did that not work for you?

The other method for exiting full screen mode is to push your cursor off the top of the screen to reveal (pop down) the normal red / amber / green pills, then click on the green pill to toggle out of full screen mode and return to standard window display.....did that method quit working for you?

I will try the second method when it happens again. The reason I never use the green button is because if puts things in full screen and takes away the menu bar which I always want to see. Let's see what happens. Thanks.


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 91,0.2
Music 1.0.6.10
iPhone 7 Version 14.1




Re: Stuck in Full Screen
plantsower #58759 05/26/21 02:53 PM
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OK Rita,

Let us know if the green pill toggle will get you back to the standard display when the ESC key lets you down.....I'm a little surprised that the ESC key stopped working for you, as that is hard-wired pretty deeply into the Operating System as a standard. Do you have any third party utility applications running in the background? That's the only possibility that comes to mind for me.....to test for this, you can restart into SafeBoot mode (hold down the shift key during startup - it takes a while) to disable third party extensions. Then you can toggle into and out of Full Page display made to confirm what works and what doesn't.


Freedom is never free....thank a Service member today.
Re: Stuck in Full Screen
MacManiac #58760 05/26/21 04:31 PM
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I'm surprised it stopped working also. I looked online and others have had the same problem. As far as booting into SafeMode, I don't like it because I would have to be in it for some time to see if it happens again, and it looks a little like I'm under water in Safe Mode. If I restart in SafeMode that would undo the freeze anyway. I have third party extensions if that's what you mean by utilities, but they have never conflicted with videos before. Can't I just go into the Develop menu and disable extensions? That's easier. Thanks.


Originally Posted by MacManiac
OK Rita,

Let us know if the green pill toggle will get you back to the standard display when the ESC key lets you down.....I'm a little surprised that the ESC key stopped working for you, as that is hard-wired pretty deeply into the Operating System as a standard. Do you have any third party utility applications running in the background? That's the only possibility that comes to mind for me.....to test for this, you can restart into SafeBoot mode (hold down the shift key during startup - it takes a while) to disable third party extensions. Then you can toggle into and out of Full Page display made to confirm what works and what doesn't.


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 91,0.2
Music 1.0.6.10
iPhone 7 Version 14.1




Re: Stuck in Full Screen
plantsower #58761 05/26/21 05:32 PM
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Originally Posted by plantsower
I'm surprised it stopped working also. I looked online and others have had the same problem. As far as booting into SafeMode, I don't like it because I would have to be in it for some time to see if it happens again, and it looks a little like I'm under water in Safe Mode. If I restart in SafeMode that would undo the freeze anyway. I have third party extensions if that's what you mean by utilities, but they have never conflicted with videos before. Can't I just go into the Develop menu and disable extensions? That's easier.
You don't even need the Development Menu. Just go to Safari > Preferences > Extensions and uncheck the extension you do not want active.



"Sacred cows make the best hamburger"

- Mark Twain
Re: Stuck in Full Screen
joemikeb #58762 05/26/21 06:21 PM
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Right. But I usually disable them all at once to see if they are even the problem. If so, then I do one by one if necessary. Thanks, JoeMike.


Originally Posted by joemikeb
Originally Posted by plantsower
I'm surprised it stopped working also. I looked online and others have had the same problem. As far as booting into SafeMode, I don't like it because I would have to be in it for some time to see if it happens again, and it looks a little like I'm under water in Safe Mode. If I restart in SafeMode that would undo the freeze anyway. I have third party extensions if that's what you mean by utilities, but they have never conflicted with videos before. Can't I just go into the Develop menu and disable extensions? That's easier.
You don't even need the Development Menu. Just go to Safari > Preferences > Extensions and uncheck the extension you do not want active.


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 91,0.2
Music 1.0.6.10
iPhone 7 Version 14.1




Re: Stuck in Full Screen
MacManiac #58763 05/26/21 06:30 PM
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I just checked and when my videos are in full screen mode, there is no way to pop down the red/amber/green buttons. I tried putting my cursor up to the top but nothing happened. I wasn't stuck in full screen mode I was just checking to see if I could see the buttons. Nope. Not while in full screen mode.


Originally Posted by MacManiac
The keyboard shortcut for exiting full screen mode is to hit the ESC key.....did that not work for you?

The other method for exiting full screen mode is to push your cursor off the top of the screen to reveal (pop down) the normal red / amber / green pills, then click on the green pill to toggle out of full screen mode and return to standard window display.....did that method quit working for you?


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 91,0.2
Music 1.0.6.10
iPhone 7 Version 14.1




Re: Stuck in Full Screen
plantsower #58764 05/26/21 06:52 PM
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Rita, my apologies if you have already tried this, but typically with videos that have been expanded into full screen mode, placing the cursor near the bottom right of the image will reveal an icon that looks something like two diagonal arrows pointing at one another. Clicking on that takes the image out of full screen mode and returns control to the browser and OS



"Sacred cows make the best hamburger"

- Mark Twain
Re: Stuck in Full Screen
joemikeb #58765 05/26/21 07:03 PM
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Oh wow, just the opposite corner of the escape button. I will try that next time it happens. Thanks so much.Of course, if it doesn't work you will hear about it. wink

Originally Posted by joemikeb
Rita, my apologies if you have already tried this, but typically with videos that have been expanded into full screen mode, placing the cursor near the bottom right of the image will reveal an icon that looks something like two diagonal arrows pointing at one another. Clicking on that takes the image out of full screen mode and returns control to the browser and OS


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 91,0.2
Music 1.0.6.10
iPhone 7 Version 14.1




Re: Stuck in Full Screen
plantsower #58766 05/26/21 09:38 PM
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Originally Posted by plantsower
Oh wow, just the opposite corner of the escape button. I will try that next time it happens. Thanks so much.Of course, if it doesn't work you will hear about it. wink

I am counting on it! 😁



"Sacred cows make the best hamburger"

- Mark Twain
Re: Stuck in Full Screen
joemikeb #58767 05/27/21 01:53 AM
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Hee hee. And wouldn't you know since I asked for help it hasn't happened again. I kind of hope it does so I can test it out.


Originally Posted by joemikeb
Originally Posted by plantsower
Oh wow, just the opposite corner of the escape button. I will try that next time it happens. Thanks so much.Of course, if it doesn't work you will hear about it. wink

I am counting on it! 😁


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 91,0.2
Music 1.0.6.10
iPhone 7 Version 14.1




Re: Stuck in Full Screen
joemikeb #58785 05/30/21 11:06 PM
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Hi there: I'm back. Just FYI, a video on Safari locked up on me. When I went to the lower right hand corner for the "arrows, they weren't there. They are only there while the video isn't frozen. Instead of force quitting, I clicked on the Safari icon on the dock and it opened up! The video was gone but at least I didn't have to force quit and I was done with the video anyway which is usually the case. It doesn't freeze during play, only when trying to escape or use the arrows. So that's good enough for me.


Originally Posted by joemikeb
Originally Posted by plantsower
Oh wow, just the opposite corner of the escape button. I will try that next time it happens. Thanks so much.Of course, if it doesn't work you will hear about it. wink

I am counting on it! 😁


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 91,0.2
Music 1.0.6.10
iPhone 7 Version 14.1





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