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Can't retrieve mail
#21182 03/23/12 02:06 PM
Joined: Sep 2009
deniro Offline OP
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For about a week I have been unable to retrieve my email. I use Mail and (try to) connect to ATT/Yahoo. I get the message "The POP server “pop.att.yahoo.com” rejected the password for user..." Which gives me a blank box in which I re-enter my password. That fails and the message appears again, with the box blank again. Ad infinitum. I googled the problem and others have had it.

Last edited by deniro; 03/23/12 08:18 PM.
Re: Can't retrieve mail
deniro #21184 03/23/12 03:07 PM
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Try logging into your ATT mail account directly and see if your password works or has mysteriously changed.

To do this, in your favorite browser, go to www.att.net (not .com), click on the "Mail" button and enter your user name and password. If this works, then the problem resides in the Mail application and/or your setup. If this does not, contact ATT to reset your password.

I am also a little confused when you say you try to "connect to ATT/Comcast DSL." These are two different providers. Did you switch and keep pieces of both?


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Re: Can't retrieve mail
deniro #21185 03/23/12 03:46 PM
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I have had a similar problem with an ATT/Yahoo account. Apparently their server gets messed up and does not recognize the passwords. Generally waiting a few hours and trying again solves the problem. There is absolutely nothing you can do on your end in this case.


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Re: Can't retrieve mail
deniro #21186 03/23/12 03:54 PM
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Originally Posted By: deniro
For about a week I have been unable to retrieve my email. I use Mail and (try to) connect to ATT/Comcast DSL. I get the message "The POP server “pop.att.yahoo.com” rejected the password for user..." Which gives me a blank box in which I re-enter my password. That fails and the message appears again, with the box blank again.

Try visiting https://mail.yahoo.com/ instead.

AT&T's move to yahoo for e-mail really irks me. In their effort to compete with google, yahoo has become a haven for spammers. And their web-mail page is also loaded with tacky advertisements. So here we are —loyal paying AT&T customers —being bombarded both ways (with spam and ads).

[I only visit that site to add more domains to my spam filter.]

--

edit/ oh wait, now i got you... so you're using port 995 with SSL enabled i gather?

Last edited by Hal Itosis; 03/23/12 04:01 PM.
Re: Can't retrieve mail
deniro #21191 03/23/12 05:42 PM
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I remedied a similar problem with Verizon by reinstalling the applicable OS X Combo updater. (I note that the problem recurred and that I had to reapply the Combo several times over a period of time before it was remedied for good.)


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: Can't retrieve mail
Ira L #21193 03/23/12 08:15 PM
Joined: Sep 2009
deniro Offline OP
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Sorry, I meant ATT/Yahoo.

I tried accessing from att.net but the login didn't work. "The information you entered does not match our records."

I tried accessing from https://mail.yahoo.com/ but there is no response, just sat there like a freeze or stall, no activity.

Had no luck resetting my password via att.com. "Check to be sure the information entered is correct, and try again. "

Please don't tell me I have to call ATT.

Last edited by deniro; 03/23/12 08:33 PM.
Re: Can't retrieve mail
deniro #21203 03/24/12 02:05 PM
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deniro Offline OP
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One thing…I can still send.

Re: Can't retrieve mail
deniro #21204 03/24/12 04:08 PM
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Originally Posted By: deniro
I tried accessing from https://mail.yahoo.com/ but there is no response, just sat there like a freeze or stall, no activity.

That's odd too then. Might be a DNS issue.
It should jump to a login session address.

[try deleting all att.* and yahoo.* cookies maybe]

Last edited by Hal Itosis; 03/24/12 04:16 PM.

Moderated by  alternaut, dianne, MacManiac 

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