OS X kernel Trouble shooting

Posted by: ph8tel

OS X kernel Trouble shooting - 02/03/11 04:14 PM

Hello,
I am trying to trouble shoot a kernel panic, this is what I have done so far. Anyone have some more suggestions on what I could try?
1.

Switch over to backup server.
2.

Asked the user what they were doing when this happened and if it had happened before.
3.

Checked the server maintenance log to see what changes have been made before the panic.
4.

Reviewed Crash Log for possible causes.
5.

Backtraced the error.
6.

Ran virus scan.
7.

Checked File permissions for incorrect settings.
8.

Checked for loose hardware including cards and cables.
9.

Used the Smmystem Profiler to check hardware status.
10.

Removed all peripheral devices.
11.

Removed all third party kernel extensions and tested them for compatibility.
12.

Bench tested the RAM, Hard Drives and other hardware to see if it is working properly.

any suggestions would be appreciated.
Thanks,
ph8
Posted by: artie505

Re: OS X kernel Trouble shooting - 02/03/11 04:21 PM

Have you tried everything suggested here? (I didn't do a cross-check.)
Posted by: ph8tel

Re: OS X kernel Trouble shooting - 02/03/11 09:38 PM

Thanks for the link. It gave me a bunch of ideas. I should be able to figure it out from here.

cheers,
ph8
Posted by: artie505

Re: OS X kernel Trouble shooting - 02/03/11 11:03 PM

Good luck, and, by the way, welcome to FineTunedMac. smile