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Posted By: ryck Safari 14 Bug # 2 ? - 09/21/20 06:18 PM
I tried to send a message to a business that required a Captcha box be clicked. When clicked I got the rolling blue circle which seemed that it never wanted to end. Then I used my iPad to go the same site and the Captcha worked just fine.
Posted By: jchuzi Re: Safari 14 Bug # 2 ? - 09/21/20 06:32 PM
The first thing to try is to restart and see if it happens again. Restarting can solve a lot of problems. That said, I had a similar problem in Mojave with Safari (the captcha screen went blank). I filed a bug report in my Developer account with Apple. They were very prompt in replying and asked for several more pieces of information. The next update to Safari fixed it. I don't know if this applies anymore, but you could try it. Another tack is to phone Tech Support at 800-275-2273. I have found them to be very helpful.
Posted By: ryck Re: Safari 14 Bug # 2 ? - 09/22/20 12:28 AM
Originally Posted by jchuzi
The first thing to try is to restart and see if it happens again. Restarting can solve a lot of problems.
But not in this case....same result, blue circle over and over.

Originally Posted by jchuzi
Another tack is to phone Tech Support at 800-275-2273. I have found them to be very helpful.
I'll give that a try. Thanks for the number...I'll also save it in my organizer for future reference.
Posted By: artie505 Re: Safari 14 Bug # 2 ? - 10/01/20 10:30 AM
Ever solve your problem, ryck?

I recently found out that I"ve got it too.

At first I thought it was NYC 311, which wouldn't have surprised me, but it works in Firefox.
Posted By: jchuzi Re: Safari 14 Bug # 2 ? - 10/01/20 10:55 AM
I haven't seen this issue since Mojave. Have you emptied the Safari cache? Disabled extensions to see if one of them is the cause?
Posted By: artie505 Re: Safari 14 Bug # 2 ? - 10/04/20 03:24 AM
Not ignoring you, Jon. Your suggestion is appreciated but will have to go untested 'til the next jerk parks outside my window and blocks emergency access to half of my building.
Posted By: ryck Re: Safari 14 Bug # 2 ? - 10/04/20 11:12 AM
Originally Posted by artie505
Ever solve your problem, ryck?
Not yet. Where it had occurred at a particular site, I recently had it happen at another although, at the new site, it was different.

At the first site, the Captcha simply did not work. At the recent site the Captcha worked once but, when I tried to go in a second time, it did not. However, at the second site when I shutdown Safari (V 14.0) and rebooted it, the second site Captcha did work. Note: The second site was a government site for voter registration and perhaps the site was being cautious. The first attempt was my registration, the second my wife's.

Jon provided an Apple number to try but, with my slowness issue (computer, not me) and pressing matters related to my Pensioners coalition, the Captcha problem had to get to the back of the line, so I have not yet called.
Posted By: artie505 Re: Safari 14 Bug # 2 ? - 10/04/20 11:29 AM
Have you tried disabling extensions, content blockers in particular, I'd think, as per Jon?
Posted By: artie505 Re: Safari 14 Bug # 2 ? - 10/06/20 06:10 AM
My first experience was with NYC 311, and now PayPal is asking me to complete a Captcha, and I'm again seeing the same endlessly spinning blue circle both with content blockers and all extensions disabled.

No problem with either site with Firefox.

Giant PIA! frown
Posted By: jchuzi Re: Safari 14 Bug # 2 ? - 10/06/20 10:42 AM
It may be time to file a bug report with Apple. You can also try Tech Support at ‭(800) 275-2273. The few times that I have phoned TS, the results have been excellent.
Posted By: artie505 Re: Safari 14 Bug # 2 ? - 10/06/20 10:52 AM
I should have mentioned that I've filed feedback. I don't think an actual bug report wouldn't be appropriate in this instance.

Nor do I don't think tech support will be able to contribute anything any more useful than what you've already contributed, so I won't bother with them.
Posted By: ryck Re: Safari 14 Bug # 2 ? - 10/06/20 02:47 PM
Originally Posted by artie505
I should have mentioned that I've filed feedback. I don't think an actual bug report wouldn't be appropriate in this instance.
I have installed the recent "macOS Mojave Supplemental Update, Safari 14 with bug fixes" and tried again at the site where the Captcha was reliably not functioning. It now works.
Posted By: artie505 Re: Safari 14 Bug # 2 ? - 10/06/20 03:47 PM
Originally Posted by ryck
Originally Posted by artie505
I should have mentioned that I've filed feedback. I don't think an actual bug report wouldn't be appropriate in this instance.
I have installed the recent "macOS Mojave Supplemental Update, Safari 14 with bug fixes" and tried again at the site where the Captcha was reliably not functioning. It now works.
Any idea when the Catalina update is coming? tongue
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