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Posted By: MG2009 Attachments not working with HOTMAIL - 08/04/11 06:35 PM
Hi:

A couple weeks ago - all of a sudden! - I could no longer place attachments onto outgoing HOTMAIL e-mails.

The "attachment" button shows up fine in HOTMAIL. I click on it and I am taken to a popup window to select the photo/document that I would like to attach. (Same as usual.)

However, when I click OPEN (to attach the item to the e-mail), the attachment button disappears and the item does not attach.

Any idea as to what is going on here? Any fixes?

P.S. I recently updated to LION, but this problem began using SNOW LEOPARD a couple of weeks ago. I am using FIREFOX with my MBPro . . . although the problem is happening with Safari and Chrome. An extensive Google search shows that others have had this experience, but I cannot find a solution for MAC users.

Thanks for any insight . . .

frown
Posted By: MG2009 Re: Attachments not working with HOTMAIL - 08/20/11 10:06 PM
Problem solved.

TRASH the application Microsoft Silverlight from:

Library/Internet Plugins

DO NOT download or re-install any version of that application. Viewing and attaching e-mail attachments work as expected for HOTMAIL without Silverlight (i.e. in LION on MBPro).
Posted By: artie505 Re: Attachments not working with HOTMAIL - 08/20/11 11:44 PM
Thanks for letting us know the solution to your issue. smile
Posted By: JenB19 Re: Attachments not working with HOTMAIL - 01/16/12 06:37 PM
I'm having this issue and apparently a lot of people are. Your solution didn't work for me. Apparently my Internet Plug-Ins folder is empty.
Posted By: dianne Re: Attachments not working with HOTMAIL - 01/16/12 07:09 PM
JenB19,

If you have not already done so, you might check the Internet Plug-Ins folder at the root level of your hard drive.

For example, MacBook Pro -> Library.
Just to say thank you MG2009.

Your suggestion to trash the silverlight plugin solved the problem I was having sending attachments from my work email account which uses outlook web ap smile
Posted By: MG2009 Re: Attachments not working with HOTMAIL - 10/20/12 07:49 AM
A belated "You're Welcome." Glad I could help.
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