Home Forums Mac Software Mac Applications Word sudenly stopped opening in my MACBookPro

Please have a look and advice: I uploaded updates for office by opening exel file and also updated the mac updates, restarted , but no benefit.This is the message i am getting.
Thanks
Solomon

Process: Microsoft Word [286]
Path: /Applications/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.2.5 (14.2.5)
Build Info: Unknown-121010~0
Code Type: X86 (Native)
Parent Process: launchd [199]

Date/Time: 2013-06-02 08:35:47.329 +0200
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9

Interval Since Last Report: 7735 sec
Crashes Since Last Report: 5
Per-App Crashes Since Last Report: 5
Anonymous UUID: DA1496FA-75D9-42CF-9969-E334B6682DE5

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @rpath/mbukernel.framework/Versions/14/mbukernel
Referenced from: /Applications/Microsoft Word.app/Contents/MacOS/Microsoft Word
Reason: image not found

Binary Images:
0xbe000 - 0x1e36feb +com.microsoft.Word (14.2.5 - 14.2.5) <1C14BE30-389C-EDD9-43A2-42FE0816B6E7> /Applications/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x8febd000 - 0x8feefaa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld

Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9A302, 320.07 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0246, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 6

> "I uploaded updates for office by opening exel file and also updated the mac updates..."

Precisely which Office and Mac updates did you install?


That suggests that your installation is incomplete...that a reinstall may be necessary, but you'll be best off waiting to see if someone can say that with certainty.

A couple of thoughts…

Might you have been running a virus protection program when you did the update? This is known to preclude complete installation. Indeed MS warns of this.

Also, have you restarted? Perhaps that will help.

In English, this error message means "I couldn't find a file named "mbukernel" in a place where I expected it to be."

This error seems to happen a lot in Microsoft Office if you move any of the applications or files it installs. It can also happen if an update does not finish installing it properly.

The fix seems to be:

- Delete Microsoft Office from your hard drive.
- Install it again.
- Let it do the update again.