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trustpilot
#54469 05/05/20 03:05 PM
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jaybass Offline OP
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OS 10.12.6

Does anyone have any first hand knowledge of this?

https://www.trustpilot.com/review/totalav.com?languages=en&stars=5

jaybass


OS 13.6.6 iMac (Retina 5K, 27", 2017, 3.4 GHz Intel Core i5, 24 GB RAM, 2400 MHz DDR4. SuperDuper. 1 TB Lacie HD
Re: trustpilot
jaybass #54470 05/05/20 03:25 PM
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It almost sounds too good to be true. And it does not show up on MacWorld's list of best anti-virus software. Of course anyone can have their favorites, but you would think with over 20,000 five-star reviews it would pop onto the radar.


On a Mac since 1984.
Currently: 24" M1 iMac, M2 Pro Mac mini with 27" BenQ monitor, M2 Macbook Air, MacOS 14.x; iPhones, iPods (yes, still) and iPads.
Re: trustpilot
Ira L #54471 05/05/20 09:18 PM
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Regardless of the reviews there is a pricing "gotcha". After the initial "term" the renewal cost goes up an additional $70 to $90 per "term" and I couldn't find any definition of "term".


If we knew what it was we were doing, it wouldn't be called research, would it?

— Albert Einstein
Re: trustpilot
joemikeb #54475 05/06/20 12:19 AM
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jaybass Offline OP
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As Ira says, It sounds too good to be true,...as the saying goes.

Thanks for the info Joe.

jaybass


OS 13.6.6 iMac (Retina 5K, 27", 2017, 3.4 GHz Intel Core i5, 24 GB RAM, 2400 MHz DDR4. SuperDuper. 1 TB Lacie HD
Re: trustpilot
Ira L #54477 05/06/20 03:33 PM
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Originally Posted By: Ira L
....but you would think with over 20,000 five-star reviews it would pop onto the radar.

I note that a lot of the ratings are from people who have rated the product many times and, when you click on the contributors' icon, it appears their multiple ratings are included in the whole.

I recall watching a consumer TV program about on-line ratings and they revealed a lot of "raters" who are in the business of rating. That is, they get paid to write ratings and therefore a lot of ratings are from people who never tried the product, visited the restaurant, et cetera.

Since then I've stopped looking at the 'consumer ratings' and instead look for reviewers who put a product through its paces and write a detailed report. In a search for reviewers of this product, I found this which talks about “fake reviewing on an almost industrial scale".

Last edited by ryck; 05/06/20 03:38 PM.

ryck

"What Were Once Vices Are Now Habits" The Doobie Brothers

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Re: trustpilot
ryck #54478 05/06/20 03:40 PM
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Originally Posted By: ryck
Originally Posted By: Ira L
....but you would think with over 20,000 five-star reviews it would pop onto the radar.
In a search for reviewers of this product, I found this which talks about “fake reviewing on an almost industrial scale".


Wow! Fascinating. And it is "only" involved in an "international money scheme". crazy


On a Mac since 1984.
Currently: 24" M1 iMac, M2 Pro Mac mini with 27" BenQ monitor, M2 Macbook Air, MacOS 14.x; iPhones, iPods (yes, still) and iPads.

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