Apple Mail not displaying properly
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Joined: Aug 2009
Likes: 14
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OP
Joined: Aug 2009
Likes: 14 |
Recently I did conducted one of my rare drive defragmentations. I used TechTool Pro. Since then, Apple Mail on my iMac displays images as a blank space with a small blue question mark in the centre.
I've looked around and the most common response seems to be ensuring that "Display remote images in HTML messages" is ticked under mail preferences. It is. Also, I conclude that the issue is with my Mail application, not a remote site, as the images display correctly on my iPad.
Cocktail has a function under System>Databases called "Rebuild Mail's Envelope Index". Does this sound like a reasonable next step, or is there something else to do first?
Are there any cautions to be noted with rebuilding the index?
ryck
"What Were Once Vices Are Now Habits" The Doobie Brothers
iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4 OS Sonoma 14.4.1 Canon Pixma TR 8520 Printer Epson Perfection V500 Photo Scanner c/w VueScan software TM on 1TB LaCie USB-C
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Re: Apple Mail not displaying properly
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Joined: Aug 2009
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make sure you have "display remote images in HTML messages" checked in mail's preferences, under Viewing. (it's checked by default)
(some people turn that off to prevent web bug tracking)
I work for the Department of Redundancy Department
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Re: Apple Mail not displaying properly
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Joined: Aug 2009
Likes: 1
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Joined: Aug 2009
Likes: 1 |
Rebuilding the index is harmless.
Mail will normally download the images in messages and then store them in a cache. If you do some sort of system optimization that flushes downloaded Mail attachments, that might explain what you're seeing. Simply defragmenting the disk should not do that, however.
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Re: Apple Mail not displaying properly
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Joined: Aug 2009
Likes: 14
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OP
Joined: Aug 2009
Likes: 14 |
make sure you have "display remote images in HTML messages" checked in mail's preferences Done….no change.
ryck
"What Were Once Vices Are Now Habits" The Doobie Brothers
iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4 OS Sonoma 14.4.1 Canon Pixma TR 8520 Printer Epson Perfection V500 Photo Scanner c/w VueScan software TM on 1TB LaCie USB-C
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Re: Apple Mail not displaying properly
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Joined: Aug 2009
Likes: 14
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OP
Joined: Aug 2009
Likes: 14 |
Mail will normally download the images in messages and then store them in a cache. If you do some sort of system optimization that flushes downloaded Mail attachments, that might explain what you're seeing. I am noticing that the issue isn't with all email images. Some are arriving with their images intact and others without. I note that those arriving without still don't display even when using the "View this email on-line" or "View this email in your browser" option. I may just keep an eye on things. If it's restricted to a few senders, it's not something to lose sleep over.
Last edited by ryck; 04/30/15 05:03 PM.
ryck
"What Were Once Vices Are Now Habits" The Doobie Brothers
iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4 OS Sonoma 14.4.1 Canon Pixma TR 8520 Printer Epson Perfection V500 Photo Scanner c/w VueScan software TM on 1TB LaCie USB-C
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Re: Apple Mail not displaying properly
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Joined: Aug 2009
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"If it's restricted to a few senders, it's not something to lose sleep over."
I have that same issue myself . . . BUT with only one person who sends e-mails to me from a Windows computer AND with only some of the e-mails he sends.
So . . . it MAY well be an issue from the Sender's end (???).
Many thanks, MG2009
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Re: Apple Mail not displaying properly
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Joined: Aug 2009
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they may be using an outdated (i.e. VERY old) version of some mail application, like some ancient MS Outlook, which is using nonstandard or depreciated MIME formatting. Tell them to check for updates
I work for the Department of Redundancy Department
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Re: Apple Mail not displaying properly
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Joined: Aug 2009
Likes: 14
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OP
Joined: Aug 2009
Likes: 14 |
So . . . it MAY well be an issue from the Sender's end (???). No, it's a few senders and they aren't always individuals. Sometimes the mail is from companies. I find that sometimes these things just seem to fix themselves, so I'm just as happy to wait it out.
Last edited by ryck; 05/06/15 11:44 PM.
ryck
"What Were Once Vices Are Now Habits" The Doobie Brothers
iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4 OS Sonoma 14.4.1 Canon Pixma TR 8520 Printer Epson Perfection V500 Photo Scanner c/w VueScan software TM on 1TB LaCie USB-C
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