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iCloud asks for obsolete account
#46807 11/08/17 04:43 PM
Joined: Aug 2009
Likes: 14
ryck Offline OP
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Joined: Aug 2009
Likes: 14
In my wife's account iCloud keeps popping in a message asking for the password. However, iCloud is using a user name from an obsolete account. This is a new issue as iCloud has been using the username from when we updated all the information a few months ago.

How do I get iCloud to use the user name that was provided when we updated the information?


ryck

"What Were Once Vices Are Now Habits" The Doobie Brothers

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Re: iCloud asks for obsolete account
ryck #46808 11/08/17 04:49 PM
Joined: Aug 2009
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Check in System Preferences>iCloud to see which account name is in use. Even if it is the correct one, sign out and sign back in with the updated info. See if this will banish the old account info request.

Check any iDevices to verify that their iCloud account is the one you want, too.


On a Mac since 1984.
Currently: 24" M1 iMac, M2 Pro Mac mini with 27" BenQ monitor, M2 Macbook Air, MacOS 14.x; iPhones, iPods (yes, still) and iPads.
Re: iCloud asks for obsolete account
Ira L #46810 11/08/17 05:20 PM
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Look also in Safari > Preferences > Passwords.


If we knew what it was we were doing, it wouldn't be called research, would it?

— Albert Einstein

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