I have been attempting to configure a new 3TB Time Capsule for my son. However, he has a high speed cable internet connection that requires the connecting device, in this case the Time Capsule, to have a fixed IP address. The TC creates a LAN, just as it should, and the drive works perfectly. When I connect the TC to his backup DSL connection everything works perfectly.
The problem occurs when I attempt to configure the WAN with a fixed IP in the form:
Airport Utility refuses to accept the third digit in the final triad. In other words I can only enter the first 13 of the required 14 characters (with a possible maximum of 15). So far I have:
- Verfied I am using the latest revision of Airport Utility 5.5.3
- Resset the Time Capsule several times using Airport Utility and the hardware reset button on the TC itself
- Tried using another copy of Airport Utility on another computer (also running OS X 10.7.1)
- Attempted to set another Airport Extreme to the same IP address and run into the same 13 character limit in the IP address field
I am pretty well convinced at this point the problem is due to an error in Airport Utility 5.5.3 but not even Google has been able to uncover a reference to this problem which makes me wonder why someone else has not encountered it before.
So before I give up and call Apple, does anyone have any ideas what I may be missing or suggestions for solving the problem?