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email deleting
#15499 05/09/11 02:32 PM
Joined: Aug 2009
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jaybass Offline OP
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imac 10.5.8

I cannot delete emails in my sent box. These are beige colored for some reason. The blue colored emails I can delete. I click the delete icon but then it changes to undelete and then back to delete. Why is this happening and how do I rectify it?
I can delete from my in box okay. I can also empty my trashed email.
jaybass


OS 13.6.6 iMac (Retina 5K, 27", 2017, 3.4 GHz Intel Core i5, 24 GB RAM, 2400 MHz DDR4. SuperDuper. 1 TB Lacie HD
Re: email deleting
jaybass #15526 05/10/11 09:49 PM
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Hi, jaybass

What email application are you using? Gmail? Yahoo! Mail? other?

Does anything change if you shut down, wait a bit, and then restart?


Back up everything you can't afford to lose: documents, mail, movies, music, photos, and other data and settings.
Re: email deleting
dianne #15559 05/13/11 12:41 PM
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jaybass Offline OP
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Hi, Dianne,

Apple mail. There are (5) emails all dated 2010 (Aug. to Oct.)

I delete these emails and they are still there. I go to view

"Hide deleted messages", they hide. Return to "sent" messages,

they reappear. I have restarted several times since having

this problem. Is it possible to do a custom installation that

would solve this issue?

Thanks for replying, jaybass









OS 13.6.6 iMac (Retina 5K, 27", 2017, 3.4 GHz Intel Core i5, 24 GB RAM, 2400 MHz DDR4. SuperDuper. 1 TB Lacie HD
Re: email deleting
jaybass #15560 05/13/11 12:48 PM
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> I have restarted several times since having this problem.

I don't know whether it will help you, but shutting down, as dianne said, sometimes does things that just restarting doesn't.


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: email deleting
jaybass #15561 05/13/11 02:48 PM
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Have you rebuilt the mailbox?


If we knew what it was we were doing, it wouldn't be called research, would it?

— Albert Einstein
Re: email deleting
joemikeb #15563 05/13/11 03:55 PM
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jaybass Offline OP
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Artie, Shutting down did not help.

joemikeb, clicking build solved my problem...I shall remember your advice.
jaybass


OS 13.6.6 iMac (Retina 5K, 27", 2017, 3.4 GHz Intel Core i5, 24 GB RAM, 2400 MHz DDR4. SuperDuper. 1 TB Lacie HD
Re: email deleting
jaybass #15570 05/13/11 09:56 PM
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Sometimes a mailbx index gets out of sync with the actual emix message files creating unusual events such as you were encountering. Rebuilding the mailbox recreates that index based on the actual emix message files present which, as you discovered, clears up the unusual situation.


If we knew what it was we were doing, it wouldn't be called research, would it?

— Albert Einstein

Moderated by  alternaut, dianne, MacManiac 

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