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Can't print when phone is off hook
#37357 11/21/15 08:24 PM
Joined: Sep 2009
deniro Offline OP
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Joined: Sep 2009
I've had an Epson Workforce 630 All-in-one printer for a couple years now.

If someone is on the phone, I can't print. The printer's screen reads an error message that the phone is off the hook, with two choices at the bottom indicating send or receive. I have faxed on this machine minimally but I don't think I've tried to receive before. I've had trouble getting the fax functions to work.

I've looked through the manual and googled. It's hooked up like the manual says. And I do have a DSL filter on the line.

Re: Can't print when phone is off hook
deniro #37360 11/21/15 11:15 PM
Joined: Aug 2009
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Have you phoned Epson for tech support?


Jon

macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
Re: Can't print when phone is off hook
deniro #37361 11/21/15 11:21 PM
Joined: Aug 2009
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That is relatively common behavior for multi-function devices. You might consider disconnecting the phone line from the Epson except when you want to send or receive faxes.


If we knew what it was we were doing, it wouldn't be called research, would it?

— Albert Einstein

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