 mouse
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Joined: Aug 2009
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OP
Joined: Aug 2009
Likes: 2 |
OS 10.5.8 imac
Suddenly my primary button on my mouse will only scroll up.
It was okay this morning.
I checked system prefs and the scrolling is set at vertical only. What has happened? Could it be a defective mouse?
jaybass
Last edited by dianne; 02/08/10 11:38 PM. Reason: moved from "Mac Desktops & Notebooks" to the "Peripherials" forum.
OS 13.6.6 iMac (Retina 5K, 27", 2017, 3.4 GHz Intel Core i5, 24 GB RAM, 2400 MHz DDR4. SuperDuper. 1 TB Lacie HD
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Re: mouse
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Joined: Aug 2009
Likes: 1
Moderator
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Moderator
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Have you tried to see if a reboot fixes the problem?
alternaut ◉ moderator
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Re: mouse
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Joined: Aug 2009
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If it's an Apple Mighty Mouse it's a common problem, happens all the time, nothing to do with system preferences, indeed this mouse on this iMac is now doing exactly the same thing, which was predictable, regrettably.
There are dozens of internet threads about cleaning the Mighty Mouse scrolling button (have a go!) but eventually you'll have to replace it.
HTH
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Re: mouse
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Joined: Aug 2009
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OP
Joined: Aug 2009
Likes: 2 |
Yes I did restart but no joy.
And to Mr Bensheim I will try to clean it but first I'll phone apple as this imac is only 8 months old.
Maybe they will give me a new one.
jaybass
OS 13.6.6 iMac (Retina 5K, 27", 2017, 3.4 GHz Intel Core i5, 24 GB RAM, 2400 MHz DDR4. SuperDuper. 1 TB Lacie HD
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Re: mouse
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Joined: Aug 2009
Likes: 1
Moderator
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Moderator
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I was amiss above by not asking first for the kind of mouse you had. As Bensheim suggested, in your case cleaning might just do the trick.
alternaut ◉ moderator
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Re: mouse
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Joined: Aug 2009
Likes: 7
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Joined: Aug 2009
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You might find this TechSurvivors thread interesting. You'll see that I got fed up with the constant clogging of the scroll wheel (it would scroll up but not down) and Apple gave me a new mouse.
Jon
macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
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Re: mouse
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Joined: Aug 2009
Likes: 16
Moderator
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Moderator
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I had to clean my Mighty Mouse every month or so. Eight months sounds more like record longevity without cleaning.
If we knew what it was we were doing, it wouldn't be called research, would it?
— Albert Einstein
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Re: mouse
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Joined: Aug 2009
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OP
Joined: Aug 2009
Likes: 2 |
I tried that site and held the mouse upside down and rolled the primary button back and forth a few times as suggested and low and behold, it is now working again.
This, after I had phoned apple and arranged to pick up a new one today. I always cover my keyboard and mouse after use so maybe that's why it lasted as long as it did.
Jon, is that rubbing alcohol you used?
Thanks,
jaybass
OS 13.6.6 iMac (Retina 5K, 27", 2017, 3.4 GHz Intel Core i5, 24 GB RAM, 2400 MHz DDR4. SuperDuper. 1 TB Lacie HD
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Re: mouse
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Jon, is that rubbing alcohol you used? Yes. (It sure wasn't vodka.) 
Jon
macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
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Re: mouse
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Joined: Aug 2009
Likes: 2
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OP
Joined: Aug 2009
Likes: 2 |
OS 13.6.6 iMac (Retina 5K, 27", 2017, 3.4 GHz Intel Core i5, 24 GB RAM, 2400 MHz DDR4. SuperDuper. 1 TB Lacie HD
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Re: mouse
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Joined: Aug 2009
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a great many mighty mice (wireless and wired) have had problems with their balls specifically not scrolling down anymore.
Sometimes it's a bit of fuzz/lint down in the mechanism. You can try cleaning it, but it usually has to be replaced. If it's in warranty they will replace it for free. If not, you can try calling and complaining and maybe get it done since it's such a common issue.
I work for the Department of Redundancy Department
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