 iPad refuses to recognize mail password
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Joined: Aug 2009
Likes: 14
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OP
Joined: Aug 2009
Likes: 14 |
My iPad has decided that my email password is not correct. When I write an email, it says it can't be sent because the password is wrong (it is not).
No matter how many times or places I enter the correct password, iPad says "Nope".
A suggestion I found on-line is to delete the account and start a new one. However, when I start going through that process, iPad warns that deleting the account will remove all the associated data.
Anyone got a better answer?
ryck
"What Were Once Vices Are Now Habits" The Doobie Brothers
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Re: iPad refuses to recognize mail password
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Joined: Aug 2009
Likes: 15
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Joined: Aug 2009
Likes: 15 |
How long has this been going on?
Your problem is very often server related and may go away on its own.
The new Great Equalizer is the SEND button.
In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
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Re: iPad refuses to recognize mail password
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Joined: Aug 2009
Likes: 14
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OP
Joined: Aug 2009
Likes: 14 |
How long has this been going on? Yesterday and today.
ryck
"What Were Once Vices Are Now Habits" The Doobie Brothers
iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4
OS Sonoma 14.4.1
Canon Pixma TR 8520 Printer
Epson Perfection V500 Photo Scanner c/w VueScan software
TM on 1TB LaCie USB-C
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Re: iPad refuses to recognize mail password
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Joined: Aug 2009
Likes: 16
Moderator
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Moderator
Joined: Aug 2009
Likes: 16 |
If your account is an IMAP account, deleting it will NOT remove any data. It will all reappear when you reestablish the account in Mail. If it is a POP account you can move the data to a folder "on my Mac" before deleting the account to conserve the data.
If we knew what it was we were doing, it wouldn't be called research, would it?
— Albert Einstein
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Re: iPad refuses to recognize mail password
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Joined: Aug 2009
Likes: 14
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OP
Joined: Aug 2009
Likes: 14 |
If your account is an IMAP account, deleting it will NOT remove any data. It's IMAP, so I'll proceed. Well, I'm almost there. My problem now is that not everything got restored to the new account. I had a number of messages that were undelivered but which the Mail app parked in something called "Outbox". I no longer have either an "Outbox" or the messages that were in it.
Last edited by ryck; 11/10/17 07:45 PM.
ryck
"What Were Once Vices Are Now Habits" The Doobie Brothers
iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4
OS Sonoma 14.4.1
Canon Pixma TR 8520 Printer
Epson Perfection V500 Photo Scanner c/w VueScan software
TM on 1TB LaCie USB-C
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Re: iPad refuses to recognize mail password
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Joined: Aug 2009
Likes: 16
Moderator
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Moderator
Joined: Aug 2009
Likes: 16 |
When there is mail waiting to be sent the mailbox is called Outbox but when all the messages have been sent its name changes to Sent. So your missing messages will probably be found in the Sent mailbox.
If we knew what it was we were doing, it wouldn't be called research, would it?
— Albert Einstein
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Re: iPad refuses to recognize mail password
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Joined: Aug 2009
Likes: 14
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OP
Joined: Aug 2009
Likes: 14 |
.....your missing messages will probably be found in the Sent mailbox. I'll take your word (and superior knowledge of the issue) on that one as I don't recall what was sitting in the Outbox. My wife's iPad Mini was going through the same issue so I did the "delete and open a new account" with it. However, to ensure the Outbox stuff didn't get lost, I first opened each Outbox email and saved them as Drafts - because on my machine the process restored everything in the Draft folder. It worked fine and she sent everything from the Drafts folder.
Last edited by ryck; 11/11/17 09:12 AM.
ryck
"What Were Once Vices Are Now Habits" The Doobie Brothers
iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4
OS Sonoma 14.4.1
Canon Pixma TR 8520 Printer
Epson Perfection V500 Photo Scanner c/w VueScan software
TM on 1TB LaCie USB-C
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Re: iPad refuses to recognize mail password
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Joined: Aug 2009
Likes: 15
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Joined: Aug 2009
Likes: 15 |
My wife's iPad Mini was going through the same issue.... That's interesting...suggests a server side, rather than local, glitch.
The new Great Equalizer is the SEND button.
In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
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Re: iPad refuses to recognize mail password
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Joined: Aug 2009
Likes: 16
Moderator
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Moderator
Joined: Aug 2009
Likes: 16 |
,…snip…>I'll take your word (and superior knowledge of the issue) on that one as I don't recall what was sitting in the Outbox.
My wife's iPad Mini was going through the same issue so I did the "delete and open a new account" with it. However, to ensure the Outbox stuff didn't get lost, I first opened each Outbox email and saved them as Drafts - because on my machine the process restored everything in the Draft folder.
It worked fine and she sent everything from the Drafts folder. In retrospect, I was wrong about the Outbox. If the messages are sitting in the Outbox they have not yet been sent to the SMTP server and therefore were lost. 🤷â€â™‚ï¸Your solution for your wife's account is a good one.
If we knew what it was we were doing, it wouldn't be called research, would it?
— Albert Einstein
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Re: iPad refuses to recognize mail password
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Joined: Aug 2009
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In retrospect, I was wrong about the Outbox. If the messages are sitting in the Outbox they have not yet been sent to the SMTP server and therefore were lost.
Huh, I would not have expected that. "Outbox" is one of the IMAP boxes and I thought it would get synced?? Maybe it's an exception during syncing?
I work for the Department of Redundancy Department
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