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#8283 - 02/08/10 01:53 PM mouse
jaybass Offline


Registered: 08/04/09
Loc: toronto Canada
OS 10.5.8 imac
Suddenly my primary button on my mouse will only scroll up.
It was okay this morning.
I checked system prefs and the scrolling is set at vertical only. What has happened? Could it be a defective mouse?

jaybass


Edited by dianne (02/08/10 05:38 PM)
Edit Reason: moved from "Mac Desktops & Notebooks" to the "Peripherials" forum.

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#8285 - 02/08/10 02:17 PM Re: mouse [Re: jaybass]
alternaut Online

Moderator

Registered: 08/04/09
Have you tried to see if a reboot fixes the problem?
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#8286 - 02/08/10 03:08 PM Re: mouse [Re: jaybass]
Bensheim Offline


Registered: 08/16/09
Loc: UK
If it's an Apple Mighty Mouse it's a common problem, happens all the time, nothing to do with system preferences, indeed this mouse on this iMac is now doing exactly the same thing, which was predictable, regrettably.

There are dozens of internet threads about cleaning the Mighty Mouse scrolling button (have a go!) but eventually you'll have to replace it.

HTH

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#8287 - 02/08/10 03:53 PM Re: mouse [Re: alternaut]
jaybass Offline


Registered: 08/04/09
Loc: toronto Canada
Yes I did restart but no joy.

And to Mr Bensheim I will try to clean it but first I'll phone apple as this imac is only 8 months old.
Maybe they will give me a new one.

jaybass

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#8288 - 02/08/10 04:02 PM Re: mouse [Re: jaybass]
alternaut Online

Moderator

Registered: 08/04/09
I was amiss above by not asking first for the kind of mouse you had. As Bensheim suggested, in your case cleaning might just do the trick.
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#8289 - 02/08/10 04:23 PM Re: mouse [Re: jaybass]
jchuzi Online


Registered: 08/04/09
Loc: New York State
You might find this TechSurvivors thread interesting. You'll see that I got fed up with the constant clogging of the scroll wheel (it would scroll up but not down) and Apple gave me a new mouse.
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Jon

Mac Pro Quad 2.66 GHz, one 500 GB Hitachi HD, three 320 GB Hitachi HDs, 5 GB RAM, OS 10.6.4
Epson R2880, LaCie 80 GB FW drive, second internal DVD drive (Pioneer), Photoshop CS5, Office 2008,
Nikon LS 8000 scanner
Apple 23" Cinema Display

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#8292 - 02/08/10 08:40 PM Re: mouse [Re: jaybass]
joemikeb Online
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
I had to clean my Mighty Mouse every month or so. Eight months sounds more like record longevity without cleaning.
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#8295 - 02/09/10 09:15 AM Re: mouse [Re: jchuzi]
jaybass Offline


Registered: 08/04/09
Loc: toronto Canada
I tried that site and held the mouse upside down and rolled the primary button back and forth a few times as suggested and low and behold, it is now working again.
This, after I had phoned apple and arranged to pick up a new one today. I always cover my keyboard and mouse after use so maybe that's why it lasted as long as it did.
Jon, is that rubbing alcohol you used?
Thanks,
jaybass

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#8296 - 02/09/10 09:19 AM Re: mouse [Re: jaybass]
jchuzi Online


Registered: 08/04/09
Loc: New York State
Originally Posted By: jaybass
Jon, is that rubbing alcohol you used?
Yes. (It sure wasn't vodka.) grin
_________________________
Jon

Mac Pro Quad 2.66 GHz, one 500 GB Hitachi HD, three 320 GB Hitachi HDs, 5 GB RAM, OS 10.6.4
Epson R2880, LaCie 80 GB FW drive, second internal DVD drive (Pioneer), Photoshop CS5, Office 2008,
Nikon LS 8000 scanner
Apple 23" Cinema Display

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#8297 - 02/09/10 12:08 PM Re: mouse [Re: jchuzi]
jaybass Offline


Registered: 08/04/09
Loc: toronto Canada
What a pity!

jaybass

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#8300 - 02/09/10 02:13 PM Re: mouse [Re: jaybass]
Virtual1 Offline


Registered: 08/04/09
Loc: Iowa
a great many mighty mice (wireless and wired) have had problems with their balls specifically not scrolling down anymore.

Sometimes it's a bit of fuzz/lint down in the mechanism. You can try cleaning it, but it usually has to be replaced. If it's in warranty they will replace it for free. If not, you can try calling and complaining and maybe get it done since it's such a common issue.
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